[OpenSIPS-Users] opensips call center module

[Prathibha B]

After about 45 seconds, the screen on the receiver side becomes blank.

On Tue, 7 May 2024 at 12:32, Prathibha B <prathibhab.tvm at gmail.com> wrote:

> I delete the records from cc_calls table and restart opensips. Then the
> call is getting is transferred to one of the agents. What is the solution
> to this? Everytime it is not possible to delete the records in cc_calls
> table and restart opensips.
>
> When I reject the call, the call is transferred to the same agent. The
> call is not going to the next available agent.
>
> On Tue, 7 May 2024 at 11:32, Prathibha B <prathibhab.tvm at gmail.com> wrote:
>
>> "Agents": [
>>         {
>>             "id": "101001",
>>             "Ref": 1,
>>             "Loged in": "YES",
>>             "State": "incall"
>>         },
>>         {
>>             "id": "101002",
>>             "Ref": 1,
>>             "Loged in": "YES",
>>             "State": "incall"
>>         }
>>     ]
>>
>> The agent state shows status as incall.
>>
>> On Tue, 7 May 2024 at 06:35, Jehanzaib Younis <jehanzaib.kiani at gmail.com>
>> wrote:
>>
>>> Hi Parathiba,
>>>
>>> Could you capture the SIP packets? They'll provide insight into what's
>>> going on.
>>>
>>>
>>> Regards,
>>> Jehanzaib
>>>
>>>
>>> On Tue, May 7, 2024 at 12:40 AM Prathibha B <prathibhab.tvm at gmail.com>
>>> wrote:
>>>
>>>> I'm able to hear the message given in the message queue but the call is
>>>> not getting transferred to the online agent,
>>>>
>>>> --
>>>> Regards,
>>>> B.Prathibha
>>>> _______________________________________________
>>>> Users mailing list
>>>> Users at lists.opensips.org
>>>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>>>>
>>> _______________________________________________
>>> Users mailing list
>>> Users at lists.opensips.org
>>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>>>
>>
>>
>> --
>> Regards,
>> B.Prathibha
>>
>
>
> --
> Regards,
> B.Prathibha
>


-- 
Regards,
B.Prathibha
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