[OpenSIPS-Users] opensips call center module

[Jehanzaib Younis]

Does it always stay in the  incall State? If this is the case then you need
to check somehow BYE or CANCEL not working properly.

Regards,
Jehanzaib


On Tue, May 7, 2024 at 6:03 PM Prathibha B <prathibhab.tvm at gmail.com> wrote:

> "Agents": [
>         {
>             "id": "101001",
>             "Ref": 1,
>             "Loged in": "YES",
>             "State": "incall"
>         },
>         {
>             "id": "101002",
>             "Ref": 1,
>             "Loged in": "YES",
>             "State": "incall"
>         }
>     ]
>
> The agent state shows status as incall.
>
> On Tue, 7 May 2024 at 06:35, Jehanzaib Younis <jehanzaib.kiani at gmail.com>
> wrote:
>
>> Hi Parathiba,
>>
>> Could you capture the SIP packets? They'll provide insight into what's
>> going on.
>>
>>
>> Regards,
>> Jehanzaib
>>
>>
>> On Tue, May 7, 2024 at 12:40 AM Prathibha B <prathibhab.tvm at gmail.com>
>> wrote:
>>
>>> I'm able to hear the message given in the message queue but the call is
>>> not getting transferred to the online agent,
>>>
>>> --
>>> Regards,
>>> B.Prathibha
>>> _______________________________________________
>>> Users mailing list
>>> Users at lists.opensips.org
>>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>>>
>> _______________________________________________
>> Users mailing list
>> Users at lists.opensips.org
>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>>
>
>
> --
> Regards,
> B.Prathibha
> _______________________________________________
> Users mailing list
> Users at lists.opensips.org
> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>
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