[OpenSIPS-Users] Ms Teams to SBC call not working

[Ahmed Rehan]

Check your Voice Routing policy to the user you are calling from and also
check the Route which is matching your dialed number has been assigned the
SBC you have configured.

On Mon, Apr 22, 2024 at 4:54 PM Devang Dhandhalya via Users <
users at lists.opensips.org> wrote:

> Hello All,
>
> I Configured Direct routing and all status related to SBC connectivity are
> good and also Configured Voice routes with SBC for my user.
> I am facing one issue for calls from MS Teams to SBC and getting below
> error on MS teams Screen:
>
>
> *We couldn't connect the call.With your calling license, you can only call
> people within your organization. Talk to your IT admin to change your
> license.*
> What are the possible reasons for this error?
>
> Note: SBC to MS Teams Calls are working fine.
>
> I have configured below License in MS Teams account
>
> 1 ) Microsoft Teams Phone Standard
> 2 ) Microsoft Teams
> 3 ) Microsoft 365 Audio Conferencing
>
> Can Anyone tell me if I am missing any other license for Making outbound
> calls from MS Teams to SBC using Direct routing?
> Let me know if you require any further information related to MS Teams
> Configuration.
> Any suggestions would be appreciated.
>
> Many Thanks,
> Devang Dhandhalya
>
>
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-- 
Regards
Ahmed Rehan
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