[OpenSIPS-Users] Ms Teams to SBC call not working

[Devang Dhandhalya]

Hello All,

I Configured Direct routing and all status related to SBC connectivity are
good and also Configured Voice routes with SBC for my user.
I am facing one issue for calls from MS Teams to SBC and getting below
error on MS teams Screen:


*We couldn't connect the call.With your calling license, you can only call
people within your organization. Talk to your IT admin to change your
license.*
What are the possible reasons for this error?

Note: SBC to MS Teams Calls are working fine.

I have configured below License in MS Teams account

1 ) Microsoft Teams Phone Standard
2 ) Microsoft Teams
3 ) Microsoft 365 Audio Conferencing

Can Anyone tell me if I am missing any other license for Making outbound
calls from MS Teams to SBC using Direct routing?
Let me know if you require any further information related to MS Teams
Configuration.
Any suggestions would be appreciated.

Many Thanks,
Devang Dhandhalya

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