[OpenSIPS-Users] Ms Teams to SBC call not working
Devang Dhandhalya
devang.dhandhalya at ecosmob.com
Tue Apr 23 12:04:08 UTC 2024
Hello Rehan,
Thank you for the response
I have configured this dialed pattern : ^+91(\d{10})$ and select My SBC
which I have configured in Direct routing.
I assigned a phone number and Direct routing for my user using Microsoft
Teams admin center portal.
I configure voice routing policy as well and not assign PSTN usage Record
in it
Also configured dialplan with dial pattern: ^+91(\d{10})$ and voice routing
policy and dialplan is also assigned to my user
Please let me know if I miss any further configuration in MS Teams.
Regards,
Devang Dhandhalya
On Mon, Apr 22, 2024 at 10:20 PM Ahmed Rehan <ahmed.rehan at gmail.com> wrote:
> Check your Voice Routing policy to the user you are calling from and also
> check the Route which is matching your dialed number has been assigned the
> SBC you have configured.
>
> On Mon, Apr 22, 2024 at 4:54 PM Devang Dhandhalya via Users <
> users at lists.opensips.org> wrote:
>
>> Hello All,
>>
>> I Configured Direct routing and all status related to SBC connectivity
>> are good and also Configured Voice routes with SBC for my user.
>> I am facing one issue for calls from MS Teams to SBC and getting below
>> error on MS teams Screen:
>>
>>
>> *We couldn't connect the call.With your calling license, you can only
>> call people within your organization. Talk to your IT admin to change your
>> license.*
>> What are the possible reasons for this error?
>>
>> Note: SBC to MS Teams Calls are working fine.
>>
>> I have configured below License in MS Teams account
>>
>> 1 ) Microsoft Teams Phone Standard
>> 2 ) Microsoft Teams
>> 3 ) Microsoft 365 Audio Conferencing
>>
>> Can Anyone tell me if I am missing any other license for Making outbound
>> calls from MS Teams to SBC using Direct routing?
>> Let me know if you require any further information related to MS Teams
>> Configuration.
>> Any suggestions would be appreciated.
>>
>> Many Thanks,
>> Devang Dhandhalya
>>
>>
>> *[image: https://www.ecosmob.com/opensips-summit/]
>> <https://www.ecosmob.com/opensips-summit/>*
>> *Disclaimer*
>> In addition to generic Disclaimer which you have agreed on our website,
>> any views or opinions presented in this email are solely those of the
>> originator and do not necessarily represent those of the Company or its
>> sister concerns. Any liability (in negligence, contract or otherwise)
>> arising from any third party taking any action, or refraining from taking
>> any action on the basis of any of the information contained in this email
>> is hereby excluded.
>>
>> *Confidentiality*
>> This communication (including any attachment/s) is intended only for the
>> use of the addressee(s) and contains information that is PRIVILEGED AND
>> CONFIDENTIAL. Unauthorized reading, dissemination, distribution, or copying
>> of this communication is prohibited. Please inform originator if you have
>> received it in error.
>>
>> *Caution for viruses, malware etc.*
>> This communication, including any attachments, may not be free of
>> viruses, trojans, similar or new contaminants/malware, interceptions or
>> interference, and may not be compatible with your systems. You shall carry
>> out virus/malware scanning on your own before opening any attachment to
>> this e-mail. The sender of this e-mail and Company including its sister
>> concerns shall not be liable for any damage that may incur to you as a
>> result of viruses, incompleteness of this message, a delay in receipt of
>> this message or any other computer problems.
>> _______________________________________________
>> Users mailing list
>> Users at lists.opensips.org
>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>>
>
>
> --
> Regards
> Ahmed Rehan
>
--
Regards,
*Devang Dhandhalya*
[image: Ecosmob Technologies Pvt. Ltd.] <https://www.ecosmob.com/>
Ecosmob Technologies Pvt. Ltd.
https://www.ecosmob.com
VoIP | Web | Mobile | IoT | Big Data
--
* <https://www.ecosmob.com/opensips-summit/>
*
*Disclaimer*
In addition to
generic Disclaimer which you have agreed on our website, any views or
opinions presented in this email are solely those of the originator and do
not necessarily represent those of the Company or its sister concerns. Any
liability (in negligence, contract or otherwise) arising from any third
party taking any action, or refraining from taking any action on the basis
of any of the information contained in this email is hereby excluded.
*Confidentiality*
This communication (including any attachment/s) is
intended only for the use of the addressee(s) and contains information that
is PRIVILEGED AND CONFIDENTIAL. Unauthorized reading, dissemination,
distribution, or copying of this communication is prohibited. Please inform
originator if you have received it in error.
*Caution for viruses,
malware etc.*
This communication, including any attachments, may not be
free of viruses, trojans, similar or new contaminants/malware,
interceptions or interference, and may not be compatible with your systems.
You shall carry out virus/malware scanning on your own before opening any
attachment to this e-mail. The sender of this e-mail and Company including
its sister concerns shall not be liable for any damage that may incur to
you as a result of viruses, incompleteness of this message, a delay in
receipt of this message or any other computer problems.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.opensips.org/pipermail/users/attachments/20240423/1a52cb88/attachment.html>
More information about the Users
mailing list