[OpenSIPS-Users] ideas for routing to multiple call centers

[Adrian Georgescu]

The short answer is yes, technically you can do this with OpenSIPS very easy.

You have to spend some time however and learn how to do it yourself, people on this mailing list will gladly help you solve specific problems if you describe them in accurate terms but will not implement a complete solution or architecture for you if this is what you expected by writing this email. 

Adrian

On May 10, 2010, at 3:31 PM, karl wrote:

> Task: Replace existing unreliable switch with OpenSIPS
> 
> Goal: Receive incoming calls and route to appropriate call center based on originating number.
> 
> Scenario:
> 
> - We have an external Database containing originating number and matching 10 digit destination (call centers)
> - Will create a table for matching destination 10 digit number with corresponding ip address
> 
> 
> Incoming calls from the PSTN are to 1 number.  These calls then need to be routed to the appropriate call center based on the information from the external database.
> 
> I am trying to find the simplest solution which if possible doesn't involve an external app outside of OpenSIPS.
> 
> Any idea or thoughts are appreciated.
> 
> Karl
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