[OpenSIPS-Users] ideas for routing to multiple call centers
karl
karlh626 at gmail.com
Mon May 10 15:31:16 CEST 2010
Task: Replace existing unreliable switch with OpenSIPS
Goal: Receive incoming calls and route to appropriate call center based on originating number.
Scenario:
- We have an external Database containing originating number and matching 10 digit destination (call centers)
- Will create a table for matching destination 10 digit number with corresponding ip address
Incoming calls from the PSTN are to 1 number. These calls then need to be routed to the appropriate call center based on the information from the external database.
I am trying to find the simplest solution which if possible doesn't involve an external app outside of OpenSIPS.
Any idea or thoughts are appreciated.
Karl
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