[OpenSIPS-Users] ideas for routing to multiple call centers

[Bogdan-Andrei Iancu]

Hi Karl,

basically you want to achieve a translation from DIDs to the CC address. 
You can do this in multiple ways, depending on how many DIDs you may 
have per CC:

1) if most of the maps (DID to CC) are 1:1 or 2:1 , you can simply use 
aliases (see alias_db module)

2) if the maps are n:1 (like blocks of hundreds of DIDs per CC) and the 
DIDs are in blocks, you can use the dialplan module (to detect the 
blocks of DIDs by using regexp and to translate them to the CC address).

I both cases, there is no need for any external app.

Regards,
Bogdan

karl wrote:
> Task: Replace existing unreliable switch with OpenSIPS
>
> Goal: Receive incoming calls and route to appropriate call center based on originating number.
>
> Scenario:
>
> - We have an external Database containing originating number and matching 10 digit destination (call centers)
> - Will create a table for matching destination 10 digit number with corresponding ip address
>
>
> Incoming calls from the PSTN are to 1 number.  These calls then need to be routed to the appropriate call center based on the information from the external database.
>
> I am trying to find the simplest solution which if possible doesn't involve an external app outside of OpenSIPS.
>
> Any idea or thoughts are appreciated.
>
> Karl
>   
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-- 
Bogdan-Andrei Iancu
www.voice-system.ro