[OpenSIPS-Users] Opensips 3.4 Not sending hep to homer server

Tue Sep 26 10:27:56 UTC 2023

Thanks @Michel,

hep socket is indeed the local host.
step I missed, installing heplify agent on the opensips system.
Forward the received packets towards Homer :)

case closed.
Vincent

Op di 26 sep 2023 om 08:21 schreef Michel crans <mcrans at gmail.com>:

> If you're not seeing any packets received on the Homer server, there could
> be several reasons for this issue. Let's go through some troubleshooting
> steps:
>
>    1.
>
>    Check Network Connectivity:
>    - Ensure that there is network connectivity between your OpenSIPS
>       server and the Homer server. You should be able to ping the Homer server
>       from the OpenSIPS server.
>    2.
>
>    Homer Server Configuration:
>    - Verify that your Homer server is correctly configured to receive HEP
>       packets on the specified IP and port (in this case, 127.0.0.1:6061).
>       Check Homer's logs for any incoming connection attempts or errors.
>    3.
>
>    Socket Configuration:
>    - It seems you are using 127.0.0.1 as the IP address in your socket
>       configuration (socket=hep_udp:127.0.0.1:6061). This means OpenSIPS
>       will send HEP packets to localhost (the same server it's running on).
>       Ensure that this is the correct configuration. If Homer is on a different
>       server, you should use the Homer server's IP address instead.
>    4.
>
>    Firewall and Security Rules:
>    - Make sure that there are no firewall rules or security policies
>       blocking traffic on the specified HEP port (6061) or the network interface
>       being used for communication.
>    5.
>
>    Logging and Debugging:
>    - Enable verbose logging in OpenSIPS to see if there are any error
>       messages related to HEP. You can do this by setting the log_level
>       parameter in your OpenSIPS configuration file.
>
>    cfgCopy code
>    modparam("log", "log_level", 3)
>
>    This will increase the logging verbosity, and you can check the
>    OpenSIPS logs for any relevant error messages.
>    6.
>
>    Verify Route Execution:
>    - Ensure that your route[to_homer] block is being executed when you
>       expect it to. You can add additional log messages in this block to verify
>       that it's being triggered.
>    7.
>
>    Check HEP Configuration:
>    - Review your HEP configuration parameters, such as hep_id and trace_id,
>       to ensure they are correctly set. Make sure they match the configuration on
>       the Homer server.
>    8.
>
>    Firewall on Homer Server:
>    - Check if there is any firewall or security software running on the
>       Homer server that might be blocking incoming HEP packets.
>    9.
>
>    Homer Server Logs:
>    - Examine the logs on your Homer server to see if there are any error
>       messages or indications of failed connections.
>    10.
>
>    Packet Capture:
>    - You can use tools like Wireshark to capture network traffic on the
>       OpenSIPS server and check if the HEP packets are actually being sent. This
>       can help you confirm whether the issue is with OpenSIPS or the network.
>
> By systematically going through these troubleshooting steps, you should be
> able to identify the root cause of why OpenSIPS is not sending HEP packets
> to your Homer server. Remember to make configuration adjustments as needed
> to match your specific network setup and requirements.
>
> Op ma 25 sep 2023 om 22:34 schreef Vincent Horst via Users <
> users at lists.opensips.org>:
>
>> Hi All,
>>
>> I have a issue where opensips is not sending the hep files towards homer.
>> I have used a manual and have add below to the .cfg file.
>>
>> Sockets: (It is unclear for my why I should put here the local adres,
>> when I put the remote IP of homer, I get an error in the config:
>> socket=hep_udp:127.0.0.1:6061
>> socket=hep_tcp:127.0.0.1:6061
>> If I remove them from the config the hep module gives an error.
>>
>> Second part in the .cfg:
>> ### Configure an HEP Endpoint
>> loadmodule "proto_hep.so"
>> modparam("proto_hep", "hep_id", "[hid]10.0.0.216:9060
>> ;transport=udp;version=3")
>> #### Configure Tracer module to use the HEP Protocol instance id [hid]
>> loadmodule "tracer.so"
>> modparam("tracer", "trace_on", 1)
>> modparam("tracer", "trace_id", "[tid]uri=hep:hid")
>>
>> And then the third part,
>> I noticed that it make no different when I put it above in the route
>> logic or below.
>>
>> route[to_homer] {
>> $var(trace_id) = "tid";
>> if (!has_totag()) {
>> if (is_method("INVITE")) { $var(trace_type) = "dialog"; }
>> else if (!is_method("CANCEL")) { $var(trace_type) = "transaction"; }
>> } else { $var(trace_type) = NULL; }
>> switch ($var(trace_type)) {
>> case "dialog":
>> trace("$var(trace_id)", "d", "sip|xlog|rest");
>> break;
>> case "transaction":
>> trace("$var(trace_id)", "t", "sip|xlog");
>> break;
>> }
>> }
>>
>> I'm not getting an error, but I'm also not seeing any packets received on
>> the homer server.
>> Can someone point me in the right direction or explain how I can add
>> details to trouble shoot?
>>
>> Cheers,
>> Vincent
>> _______________________________________________
>> Users mailing list
>> Users at lists.opensips.org
>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>>
>

-- 
Met vriendelijke groet,

Vincent Horst
EHVC Zakelijk
www.ehvc.nl
VincentHorst at EHVC.nl
Tel: 06 518 218 48

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