[OpenSIPS-Users] [Blog] Call Center – an easier integration with OpenSIPS 3.1
Bogdan-Andrei Iancu
bogdan at opensips.org
Tue Apr 21 16:05:43 EST 2020
Flexible wrap-up time? Call dissuading? Pre-call agent announcements?
Events on agents activity ?
Starting with version 3.1, the Call Center got several improvements to
make easier the integration of the module with different external tools
for the agent side, to overall improve the agent capabilities and
experience in an OpenSIPS based solution.
https://blog.opensips.org/2020/04/21/call-center-an-easier-integration-with-opensips-3-1/
Enjoy,
--
Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
https://www.opensips-solutions.com
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