<div dir="ltr">Thanks, I'll check it out. <br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, 5 Dec 2023 at 16:29, Bogdan-Andrei Iancu <<a href="mailto:bogdan@opensips.org">bogdan@opensips.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><u></u>

  
    
  
  <div>
    <font face="monospace">Then take a look at the call_center module:<br>
          <a href="https://opensips.org/html/docs/modules/3.4.x/call_center.html" target="_blank">https://opensips.org/html/docs/modules/3.4.x/call_center.html</a><br>
      <br>
      Regards<br>
    </font>
    <pre cols="72">Bogdan-Andrei Iancu

OpenSIPS Founder and Developer
  <a href="https://www.opensips-solutions.com" target="_blank">https://www.opensips-solutions.com</a>
  <a href="https://www.siphub.com" target="_blank">https://www.siphub.com</a></pre>
    <div>On 05.12.2023 12:49, Prathibha B wrote:<br>
    </div>
    <blockquote type="cite">
      
      <div dir="ltr">Yes, you are right. <br>
      </div>
      <br>
      <div class="gmail_quote">
        <div dir="ltr" class="gmail_attr">On Tue, 5 Dec 2023 at 15:04,
          Bogdan-Andrei Iancu <<a href="mailto:bogdan@opensips.org" target="_blank">bogdan@opensips.org</a>>
          wrote:<br>
        </div>
        <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
          <div> <font face="monospace">What do you mean by "free call
              taker in the group" ? something like in call centers?</font><br>
            <pre cols="72">Bogdan-Andrei Iancu

OpenSIPS Founder and Developer
  <a href="https://www.opensips-solutions.com" target="_blank">https://www.opensips-solutions.com</a>
  <a href="https://www.siphub.com" target="_blank">https://www.siphub.com</a></pre>
            <div>On 04.12.2023 14:30, Prathibha B wrote:<br>
            </div>
            <blockquote type="cite">
              <div dir="ltr">How to identify a free call taker in the
                group?</div>
              <br>
              <div class="gmail_quote">
                <div dir="ltr" class="gmail_attr">On Mon, 4 Dec 2023 at
                  17:57, Prathibha B <<a href="mailto:prathibhab.tvm@gmail.com" target="_blank">prathibhab.tvm@gmail.com</a>>
                  wrote:<br>
                </div>
                <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
                  <div dir="ltr">How to write dialplan to route the
                    calls coming to 112, to one of the free call takers?<br clear="all">
                    <div><br>
                    </div>
                    <span class="gmail_signature_prefix">-- </span><br>
                    <div dir="ltr" class="gmail_signature">
                      <div dir="ltr">
                        <div>Regards,</div>
                        <div>B.Prathibha<br>
                        </div>
                      </div>
                    </div>
                  </div>
                </blockquote>
              </div>
              <br clear="all">
              <div><br>
              </div>
              <span class="gmail_signature_prefix">-- </span><br>
              <div dir="ltr" class="gmail_signature">
                <div dir="ltr">
                  <div>Regards,</div>
                  <div>B.Prathibha<br>
                  </div>
                </div>
              </div>
              <br>
              <fieldset></fieldset>
              <pre>_______________________________________________
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</pre>
            </blockquote>
            <br>
          </div>
        </blockquote>
      </div>
      <br clear="all">
      <div><br>
      </div>
      <span class="gmail_signature_prefix">-- </span><br>
      <div dir="ltr" class="gmail_signature">
        <div dir="ltr">
          <div>Regards,</div>
          <div>B.Prathibha<br>
          </div>
        </div>
      </div>
    </blockquote>
    <br>
  </div>

</blockquote></div><br clear="all"><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div>Regards,</div><div>B.Prathibha<br></div></div></div>