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    <font face="monospace">Then take a look at the call_center module:<br>
          <a class="moz-txt-link-freetext" href="https://opensips.org/html/docs/modules/3.4.x/call_center.html">https://opensips.org/html/docs/modules/3.4.x/call_center.html</a><br>
      <br>
      Regards<br>
    </font>
    <pre class="moz-signature" cols="72">Bogdan-Andrei Iancu

OpenSIPS Founder and Developer
  <a class="moz-txt-link-freetext" href="https://www.opensips-solutions.com">https://www.opensips-solutions.com</a>
  <a class="moz-txt-link-freetext" href="https://www.siphub.com">https://www.siphub.com</a></pre>
    <div class="moz-cite-prefix">On 05.12.2023 12:49, Prathibha B wrote:<br>
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    <blockquote type="cite"
cite="mid:CAJh_-cC3MeSj05Ow4GagEdqr4S417=k+gxnkd4=7ZVb_1FjR7Q@mail.gmail.com">
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      <div dir="ltr">Yes, you are right. <br>
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        <div dir="ltr" class="gmail_attr">On Tue, 5 Dec 2023 at 15:04,
          Bogdan-Andrei Iancu <<a href="mailto:bogdan@opensips.org"
            moz-do-not-send="true" class="moz-txt-link-freetext">bogdan@opensips.org</a>>
          wrote:<br>
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style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
          <div> <font face="monospace">What do you mean by "free call
              taker in the group" ? something like in call centers?</font><br>
            <pre cols="72">Bogdan-Andrei Iancu

OpenSIPS Founder and Developer
  <a href="https://www.opensips-solutions.com" target="_blank"
            moz-do-not-send="true" class="moz-txt-link-freetext">https://www.opensips-solutions.com</a>
  <a href="https://www.siphub.com" target="_blank"
            moz-do-not-send="true" class="moz-txt-link-freetext">https://www.siphub.com</a></pre>
            <div>On 04.12.2023 14:30, Prathibha B wrote:<br>
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              <div dir="ltr">How to identify a free call taker in the
                group?</div>
              <br>
              <div class="gmail_quote">
                <div dir="ltr" class="gmail_attr">On Mon, 4 Dec 2023 at
                  17:57, Prathibha B <<a
                    href="mailto:prathibhab.tvm@gmail.com"
                    target="_blank" moz-do-not-send="true"
                    class="moz-txt-link-freetext">prathibhab.tvm@gmail.com</a>>
                  wrote:<br>
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style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
                  <div dir="ltr">How to write dialplan to route the
                    calls coming to 112, to one of the free call takers?<br
                      clear="all">
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                    <span class="gmail_signature_prefix">-- </span><br>
                    <div dir="ltr" class="gmail_signature">
                      <div dir="ltr">
                        <div>Regards,</div>
                        <div>B.Prathibha<br>
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              <br clear="all">
              <div><br>
              </div>
              <span class="gmail_signature_prefix">-- </span><br>
              <div dir="ltr" class="gmail_signature">
                <div dir="ltr">
                  <div>Regards,</div>
                  <div>B.Prathibha<br>
                  </div>
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              <pre>_______________________________________________
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</pre>
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      <br clear="all">
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      <span class="gmail_signature_prefix">-- </span><br>
      <div dir="ltr" class="gmail_signature">
        <div dir="ltr">
          <div>Regards,</div>
          <div>B.Prathibha<br>
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