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<p class="MsoNormal"><span style="font-size:11.0pt">Sasmita,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">A negative response to an in-dialog request does not automatically terminate the call. If the rejection of the re-INVITE is not acceptable to either party, they must still send a BYE if they desire to disconnect
the call.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">After the 500 response, it is correct that there are no transactions as the re-INVITE transaction has been responded and closed. But the lack of active transactions does not mean the dialog/call is not still
active.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Based on your description the accounting seems correct. Any UAs involved that believed the call was disconnected based on the 500 response are not operating correctly.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Ben Newlin</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">From:
</span></b><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Users <users-bounces@lists.opensips.org> on behalf of Sasmita Panda <spanda@3clogic.com><br>
<b>Date: </b>Tuesday, October 31, 2023 at 4:21 AM<br>
<b>To: </b>OpenSIPS users mailling list <users@lists.opensips.org><br>
<b>Subject: </b>[OpenSIPS-Users] Need some information regarding accounting module .<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#B60000"> EXTERNAL EMAIL - Please use caution with links and attachments <o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:Helvetica;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Hi All , <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">I just got an wired call example on which the ACC information is not as for my expectation . <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">I have Opensips 1.11 version . <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Example : <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:red">Call started at :</span><span style="font-size:11.0pt"> <b>Oct 17 19:24:40:512 </b><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:red">Re-Invite on this session</span><span style="font-size:11.0pt"> : <b>Oct 17 19:24:40:810</b><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">For the Re-Invite The client got " 500 Server Internal Error " which Opensips gave . After that there was no transaction in the session . The call got disconnected due to the error message . <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:red">But The ACC info for that call
</span><span style="font-size:11.0pt">: <b>Oct 18 07:33:32 (After 12 hr )</b><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Although Opensips created the 500 error message still the session did not get cleaned and Acc was printed after so long with a bigger talktime : duration=43729 . Which is totally beyond my expectation . <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"> I have attached the opensips config file as well . I am not sure . Do I need to call drop_accounting while in an error scenario ? <o:p></o:p></span></p>
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<o:p></o:p></span></p>
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<p class="MsoNormal"><b><i><span style="font-size:11.0pt">Thanks & Regards</span></i></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:11.0pt">Sasmita Panda</span></i><span style="font-size:11.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:11.0pt">Senior Network Testing and Software Engineer</span></i><span style="font-size:11.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:11.0pt">3CLogic , ph:07827611765</span></i><span style="font-size:11.0pt"><o:p></o:p></span></p>
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