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<tt>Hi Pradeep,<br>
<br>
You can change the agent status via the MI command [1]. There is
only logged in (receiving calls) and logged off (not receiving
calls). There is nothing like "not-ready" - you just log the agent
off.<br>
<br>
For the b2b_logic module, all you need to do is to load the module
and configure the DB URL param, nothing more.<br>
<br>
[1]
<a class="moz-txt-link-freetext" href="https://opensips.org/html/docs/modules/2.4.x/call_center.html#mi_cc_agent_login">https://opensips.org/html/docs/modules/2.4.x/call_center.html#mi_cc_agent_login</a><br>
<br>
Best regards,<br>
</tt>
<pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a class="moz-txt-link-freetext" href="https://www.opensips-solutions.com">https://www.opensips-solutions.com</a>
OpenSIPS Summit, Amsterdam, May 2020
<a class="moz-txt-link-freetext" href="https://www.opensips.org/events/Summit-2020Amsterdam/">https://www.opensips.org/events/Summit-2020Amsterdam/</a>
OpenSIPS Bootcamp, Miami, March 2020
<a class="moz-txt-link-freetext" href="https://opensips.org/training/OpenSIPS_Bootcamp_2020/">https://opensips.org/training/OpenSIPS_Bootcamp_2020/</a>
</pre>
<div class="moz-cite-prefix">On 1/5/20 6:34 AM, Pradeep Kumar wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CAHiaCfa=pGn+1apG+B1NWWUh751BOoKctfBMVzHOZxZrtwD9PA@mail.gmail.com">
<meta http-equiv="content-type" content="text/html; charset=UTF-8">
<div dir="ltr">Hi Bogdan,
<div><br>
</div>
<div>Thanks for your response. Yes, I already read this
document and able to place calls to the logged-in agents
through their skill. Currently, as soon as the agent
logged-in, the agent state shows as Ready. Is it possible to
set the agent state to not-ready or other custom modes while
the agent is logged-in? Also I would like to know what is the
minimum configuration needs to be added for b2b_logic. Please
advise. </div>
<div><br>
</div>
<div>Regards,</div>
<div> Pradeep</div>
<div><br>
</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Sat, Jan 4, 2020 at 10:37
AM Bogdan-Andrei Iancu <<a
href="mailto:bogdan@opensips.org" target="_blank"
moz-do-not-send="true">bogdan@opensips.org</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px
0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div bgcolor="#FFFFFF"> <tt>Hi,<br>
<br>
have you read this doc:<br>
<a
href="https://opensips.org/html/docs/modules/2.4.x/call_center.html"
target="_blank" moz-do-not-send="true">https://opensips.org/html/docs/modules/2.4.x/call_center.html</a><br>
?<br>
<br>
Regards,<br>
</tt>
<pre cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a href="https://www.opensips-solutions.com" target="_blank" moz-do-not-send="true">https://www.opensips-solutions.com</a>
OpenSIPS Summit, Amsterdam, May 2020
<a href="https://www.opensips.org/events/Summit-2020Amsterdam/" target="_blank" moz-do-not-send="true">https://www.opensips.org/events/Summit-2020Amsterdam/</a>
OpenSIPS Bootcamp, Miami, March 2020
<a href="https://opensips.org/training/OpenSIPS_Bootcamp_2020/" target="_blank" moz-do-not-send="true">https://opensips.org/training/OpenSIPS_Bootcamp_2020/</a>
</pre>
<div>On 12/19/19 5:59 PM, Pradeep Kumar wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">Hi,
<div><br>
</div>
<div>I have installed Opensips 2.4.6 and trying to setup
the call-center module with agent login
functionalities. I would like to know what are the
minimum configurations needs to be added in the
Opensips config file and how to configure call-center
and the b2b_logic modules. Is there any helpful
documentation available to configure the call-center
and the b2b_logic modules. Can any one please help me
with this? Thanks in advance.</div>
<div><br>
</div>
<div>Regards,</div>
<div> Pradeep</div>
</div>
<br>
<fieldset></fieldset>
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</pre>
</blockquote>
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