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<p>Hi Alex!<br>
<br>
I did no changes in standard scenario_callcenter.xml,<br>
here it is:<br>
<?xml version="1.0"?><br>
<scenario id="call center" name="Call center" param="1"
type="script"><br>
<init><br>
<bridge><br>
<server><br>
<id>server1</id><br>
</server><br>
<client><br>
<id>client1</id><br>
<type>message</type><br>
<destination><br>
<value type="param">1</value><br>
</destination><br>
</client><br>
</bridge><br>
<state>1</state><br>
</init><br>
</scenario><br>
<br>
<br>
This is my first time when I try opensips, I set up a centos 7 and
install opensips via yum from opensips repo. All tests at this
time are in local net.<br>
<br>
<br>
Mikhail Laba<br>
<br>
<br>
</p>
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<div class="moz-cite-prefix">21.04.2019 12:30, Alexander Jankowsky
пишет:<br>
</div>
<blockquote type="cite"
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<div class="WordSection1">
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hello
Mikhail,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Have
you looked at or made any changes to scenario_callcenter.xml<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Maybe
you can copy and show us what, if anything you have changed
there.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">I
am not familiar with call center but maybe someone will
recognise something.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Also,
are you in a closed test and experimental set up or on an
open internet.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Alex<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"
lang="EN-US">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"
lang="EN-US"> Users
[<a class="moz-txt-link-freetext" href="mailto:users-bounces@lists.opensips.org">mailto:users-bounces@lists.opensips.org</a>] <b>On Behalf Of </b>David
Villasmil<br>
<b>Sent:</b> Sunday, 21 April 2019 2:18 AM<br>
<b>To:</b> OpenSIPS users mailling list<br>
<b>Subject:</b> Re: [OpenSIPS-Users] call_center module
issues<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">You’re not pasting the config scenario<o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">On Sat, 20 Apr 2019 at 16:30, Mikhail
<<a href="mailto:forfx@yandex.ru"
moz-do-not-send="true">forfx@yandex.ru</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Hi Alex,<br>
<br>
my config file is here: <a
href="http://video2dv.com/download/opensips.cfg"
target="_blank" moz-do-not-send="true">http://video2dv.com/download/opensips.cfg</a><br>
<br>
Mikhail Laba<br>
<br>
<br>
<br>
20.04.2019 15:30, Alexander Jankowsky пишет:<br>
> Hello Mikhail,<br>
><br>
> Can you copy and show us your opensips config file.<br>
> Maybe it is something simple and very basic that
someone will quickly recognise.<br>
><br>
> Alex<br>
><br>
> -----Original Message-----<br>
> From: Users [mailto:<a
href="mailto:users-bounces@lists.opensips.org"
target="_blank" moz-do-not-send="true">users-bounces@lists.opensips.org</a>]
On Behalf Of Mikhail<br>
> Sent: Saturday, 20 April 2019 8:17 PM<br>
> To: <a href="mailto:users@lists.opensips.org"
target="_blank" moz-do-not-send="true">users@lists.opensips.org</a><br>
> Subject: [OpenSIPS-Users] call_center module issues<br>
><br>
> Hello!<br>
><br>
> I'm trying to setup call_center module for the
first time and found the following problems:<br>
><br>
><br>
> #1. When a call is in the queue and waiting for the
free agent, opensips<br>
> makes a call to a media server and caller hear
music - that's is ok,<br>
><br>
> but when a free agent found and opensips is calling
to him, the call to<br>
> mediaserver is ended and caller hear nothing.<br>
><br>
> If agent did not answer, opensips sets up a new
call to mediaserver.<br>
><br>
> This is very strange behavior, because normally the
caller, while he is<br>
> in queue, should hear music without interrupt
until one of the agents<br>
> answer the call. Exactly answer, but not ringing.<br>
><br>
><br>
> #2. After the agent answer the call it's not
possible to put call on<br>
> hold, both agent and caller can't do it. In sip
dialog there is a "400<br>
> Not Acceptable"<br>
><br>
><br>
> Of course it's possible that I made a wrong logic
in opensips config,<br>
> anyway Is this behavior was hardcoded in
call_center module? How to fix it?<br>
><br>
><br>
> Mikhail Laba<br>
><br>
><br>
><br>
> _______________________________________________<br>
> Users mailing list<br>
> <a href="mailto:Users@lists.opensips.org"
target="_blank" moz-do-not-send="true">Users@lists.opensips.org</a><br>
> <a
href="http://lists.opensips.org/cgi-bin/mailman/listinfo/users"
target="_blank" moz-do-not-send="true">http://lists.opensips.org/cgi-bin/mailman/listinfo/users</a><br>
><br>
><br>
> _______________________________________________<br>
> Users mailing list<br>
> <a href="mailto:Users@lists.opensips.org"
target="_blank" moz-do-not-send="true">Users@lists.opensips.org</a><br>
> <a
href="http://lists.opensips.org/cgi-bin/mailman/listinfo/users"
target="_blank" moz-do-not-send="true">http://lists.opensips.org/cgi-bin/mailman/listinfo/users</a><br>
<br>
_______________________________________________<br>
Users mailing list<br>
<a href="mailto:Users@lists.opensips.org"
target="_blank" moz-do-not-send="true">Users@lists.opensips.org</a><br>
<a
href="http://lists.opensips.org/cgi-bin/mailman/listinfo/users"
target="_blank" moz-do-not-send="true">http://lists.opensips.org/cgi-bin/mailman/listinfo/users</a><o:p></o:p></p>
</blockquote>
</div>
</div>
<p class="MsoNormal">-- <o:p></o:p></p>
<div>
<div>
<div>
<p class="MsoNormal">Regards,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="MsoNormal">David Villasmil<o:p></o:p></p>
<div>
<p class="MsoNormal">email: <a
href="mailto:david.villasmil.work@gmail.com"
target="_blank" moz-do-not-send="true">david.villasmil.work@gmail.com</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">phone: +34669448337<o:p></o:p></p>
</div>
</div>
</div>
</div>
<br>
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<pre class="moz-quote-pre" wrap="">_______________________________________________
Users mailing list
<a class="moz-txt-link-abbreviated" href="mailto:Users@lists.opensips.org">Users@lists.opensips.org</a>
<a class="moz-txt-link-freetext" href="http://lists.opensips.org/cgi-bin/mailman/listinfo/users">http://lists.opensips.org/cgi-bin/mailman/listinfo/users</a>
</pre>
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