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<tt>As I said, in the cc_flows, you have no value for the
"message_queue" column - this is a must, it has to be an URL to
provide playback for the call queuing.<br>
<br>
Regards,<br>
</tt>
<pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a class="moz-txt-link-freetext" href="http://www.opensips-solutions.com">http://www.opensips-solutions.com</a>
OpenSIPS Bootcamp 2018
<a class="moz-txt-link-freetext" href="http://opensips.org/training/OpenSIPS_Bootcamp_2018/">http://opensips.org/training/OpenSIPS_Bootcamp_2018/</a>
</pre>
<div class="moz-cite-prefix">On 08/31/2018 04:06 PM, Daniel Zanutti
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CAN0jgiOAJO8CZpoeY6VdnjSwXj-BrdtzFcQEpVfsY3PNNt2QWA@mail.gmail.com">
<div dir="ltr">Hi Bogdan
<div><br>
</div>
<div>Here it is table cc_flows:</div>
<div>
<div> id flowid priority skill prependcid
message_welcome message_queue </div>
<div>------ ------ -------- ------- ----------
--------------- ---------------</div>
<div> 1 fila-1 256 suporte fila-1
</div>
</div>
<div><br>
</div>
<div>Also table agents:</div>
<div>
<div> id agentid location
logstate skills last_call_end </div>
<div>------ ----------------------
------------------------------- -------- -------
---------------</div>
<div> 1 <a href="mailto:1000@plat5.domain.com"
moz-do-not-send="true">1000@plat5.domain.com</a> <a
href="http://sip:1000@plat5.domain.com:5060"
moz-do-not-send="true">sip:1000@plat5.domain.com:5060</a>
1 suporte 1535650312</div>
</div>
<div><br>
</div>
<div>Thanks</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Fri, Aug 31, 2018 at 5:02 AM Bogdan-Andrei
Iancu <<a href="mailto:bogdan@opensips.org"
moz-do-not-send="true">bogdan@opensips.org</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000"> <tt>Hi Daniel,<br>
<br>
It is not about the B2B scenario, but about how you
provisioned the flow in DB. Could you simply dump the
output of "select * from cc_flows" ?<br>
<br>
Regards,<br>
</tt>
<pre class="m_8374099162904021336moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a class="m_8374099162904021336moz-txt-link-freetext" href="http://www.opensips-solutions.com" target="_blank" moz-do-not-send="true">http://www.opensips-solutions.com</a>
OpenSIPS Bootcamp 2018
<a class="m_8374099162904021336moz-txt-link-freetext" href="http://opensips.org/training/OpenSIPS_Bootcamp_2018/" target="_blank" moz-do-not-send="true">http://opensips.org/training/OpenSIPS_Bootcamp_2018/</a>
</pre>
<div class="m_8374099162904021336moz-cite-prefix">On
08/30/2018 08:34 PM, Daniel Zanutti wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">Hi Bogdan
<div><br>
</div>
<div>Yes, It's the same scenario and same message. The
call flow is:</div>
<div><br>
</div>
<div>Asterisk Dials(port 5070) -> Opensips (port
5060) forward to Queue -> Calls local user</div>
<div><br>
</div>
<div>I'm using standard Queue scenario:</div>
<div>
<div><?xml version="1.0"?></div>
<div><scenario id="call center" name="Call center"
param="1" type="script"></div>
<div> <init></div>
<div> <bridge></div>
<div> <server></div>
<div>
<id>server1</id></div>
<div> </server></div>
<div> <client></div>
<div>
<id>client1</id></div>
<div>
<type>message</type></div>
<div>
<destination></div>
<div> <value
type="param">1</value></div>
<div>
</destination></div>
<div> </client></div>
<div> </bridge></div>
<div> <state>1</state></div>
<div> </init></div>
<div></scenario></div>
</div>
<div><br>
</div>
<div>And SIP message is the same on all calls, just
changed Call-id/tags:</div>
<div><br>
</div>
<div>
<div>U <a href="http://10.10.10.10:5070"
target="_blank" moz-do-not-send="true">10.10.10.10:5070</a>
-> <a href="http://10.10.10.10:5060"
target="_blank" moz-do-not-send="true">10.10.10.10:5060</a></div>
<div>INVITE <a
href="http://sip:fila-1@10.10.10.10:5060"
target="_blank" moz-do-not-send="true">sip:fila-1@10.10.10.10:5060</a>
SIP/2.0.</div>
<div>Via: SIP/2.0/UDP
10.10.10.10:5070;branch=z9hG4bK2abb2acc;rport.</div>
<div>Max-Forwards: 70.</div>
<div>From: <<a
href="http://sip:551122223333@10.10.10.10:5070"
target="_blank" moz-do-not-send="true">sip:551122223333@10.10.10.10:5070</a>>;tag=as6440e239.</div>
<div>To: <<a
href="http://sip:fila-1@10.10.10.10:5060"
target="_blank" moz-do-not-send="true">sip:fila-1@10.10.10.10:5060</a>>.</div>
<div>Contact: <<a
href="http://sip:551122223333@10.10.10.10:5070"
target="_blank" moz-do-not-send="true">sip:551122223333@10.10.10.10:5070</a>>.</div>
<div>Call-ID: <a
href="http://357cf76348e4e68325d065e85282320a@10.10.10.10:5070"
target="_blank" moz-do-not-send="true">357cf76348e4e68325d065e85282320a@10.10.10.10:5070</a>.</div>
<div>CSeq: 102 INVITE.</div>
<div>User-Agent: PBX SIPTEK.</div>
<div>Date: Thu, 30 Aug 2018 17:30:30 GMT.</div>
<div>Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER,
SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE.</div>
<div>Supported: replaces, timer.</div>
<div>P-Asserted-Identity: "551122223333" <<a
href="mailto:sip%3A551122223333@10.10.10.10"
target="_blank" moz-do-not-send="true">sip:551122223333@10.10.10.10</a>>.</div>
<div>Content-Type: application/sdp.</div>
<div>Content-Length: 353.</div>
<div>[SDP OMMITED]<br>
</div>
</div>
<div><br>
</div>
<div>I updated to latest 2.4.2 GIT version (commit
8b6830cdd96298682fcc298095ad1b718c54c77d), same
problem is happening.</div>
<div><br>
</div>
<div>Also you can access the server if you want, it's
dedicated to this test. </div>
<div><br>
</div>
<div>Thanks</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Thu, Aug 30, 2018 at 1:04 PM
Bogdan-Andrei Iancu <<a
href="mailto:bogdan@opensips.org" target="_blank"
moz-do-not-send="true">bogdan@opensips.org</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000"> Hi Daniel,<br>
<br>
Are you sure you configured a proper SIP URI as
"message_queue" in the flow description ? My
impression is you have an empty string there - and
OpenSIPS is trying to put the call on the queue (as
there is no agent), but the SIP URI is not valid.<br>
<br>
Regards,<br>
<pre class="m_8374099162904021336m_-5716859673662338194moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a class="m_8374099162904021336m_-5716859673662338194moz-txt-link-freetext" href="http://www.opensips-solutions.com" target="_blank" moz-do-not-send="true">http://www.opensips-solutions.com</a>
OpenSIPS Bootcamp 2018
<a class="m_8374099162904021336m_-5716859673662338194moz-txt-link-freetext" href="http://opensips.org/training/OpenSIPS_Bootcamp_2018/" target="_blank" moz-do-not-send="true">http://opensips.org/training/OpenSIPS_Bootcamp_2018/</a>
</pre>
<div
class="m_8374099162904021336m_-5716859673662338194moz-cite-prefix">On
08/29/2018 10:26 PM, Daniel Zanutti wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">Got some more info.
<div><br>
</div>
<div><b>This is the first call that worked fine:</b></div>
......<br>
<div><br>
</div>
<div><b>This is the second call that had the
problem:</b></div>
<div>.....<br>
<div>Aug 29 16:04:38 plat5
/sbin/opensips[24890]:
DBG:call_center:cc_call_state_machine:
selecting QUEUE</div>
<div>Aug 29 16:04:38 plat5
/sbin/opensips[24890]:
DBG:call_center:cc_queue_push_call: QUEUE -
adding call 0x7fd8510524a8</div>
<div>Aug 29 16:04:38 plat5
/sbin/opensips[24890]:
DBG:call_center:cc_queue_push_call: adding
call on pos 0 (already 1 calls), l=(nil)
h=(nil)</div>
<div>Aug 29 16:04:38 plat5
/sbin/opensips[24890]:
DBG:call_center:w_handle_call: new
destination for call(0x7fd8510524a8) is
(state=2)</div>
</div>
.....<br>
<div><br>
</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Mon, Aug 27, 2018 at 6:15 PM
Daniel Zanutti <<a
href="mailto:daniel.zanutti@gmail.com"
target="_blank" moz-do-not-send="true">daniel.zanutti@gmail.com</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0
0 0 .8ex;border-left:1px #ccc
solid;padding-left:1ex">
<div dir="ltr">Trying to configure the call
center modules, but found a problem when
there is no agents available.
<div><br>
</div>
<div>If there is 1 agent available, call is
sent to him with no problem:</div>
<div><br>
</div>
<div>
<div>Aug 27 18:11:00 plat5
/sbin/opensips[23575]: Recebida asterisk
- Tentando entrar na fila fila-1</div>
<div>Aug 27 18:11:00 plat5
/sbin/opensips[23575]: Entrou na fila
com sucesso (fila-1)!</div>
<div>Aug 27 18:11:01 plat5
/sbin/opensips[23569]: incoming reply</div>
</div>
<div><br>
</div>
<div>But when there is no agent available,
opensips refuses:</div>
<div>
<div>Aug 27 18:11:07 plat5
/sbin/opensips[23569]: Recebida asterisk
- Tentando entrar na fila fila-1</div>
<div>Aug 27 18:11:07 plat5
/sbin/opensips[23569]:
ERROR:b2b_logic:b2b_process_scenario_init:
Failed to get the value for the b2b
client ruri</div>
<div>Aug 27 18:11:07 plat5
/sbin/opensips[23569]:
ERROR:call_center:set_call_leg: failed
to init new b2bua call (empty ID
received)</div>
<div>Aug 27 18:11:07 plat5
/sbin/opensips[23569]:
ERROR:call_center:w_handle_call: failed
to set new destination for call</div>
<div>Aug 27 18:11:07 plat5
/sbin/opensips[23569]: errnum: -1</div>
</div>
<div><br>
</div>
<div>Error -1 means flowID is invalid, but I
sent the same value on both calls.</div>
<div><br>
</div>
<div>This is the call: </div>
<div><br>
</div>
<div>cc_handle_call("$rU")<br>
</div>
<div><br>
</div>
<div>I'm using Opensips 2.4.2 with Debian
8.11.</div>
<div><br>
</div>
<div>Am I missing something or found a bug?</div>
<div><br>
</div>
<div>Thanks</div>
</div>
</blockquote>
</div>
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</pre>
</blockquote>
<br>
</div>
</blockquote>
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</blockquote>
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</blockquote>
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