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Hi Daniel,<br>
<br>
Are you sure you configured a proper SIP URI as "message_queue" in
the flow description ? My impression is you have an empty string
there - and OpenSIPS is trying to put the call on the queue (as
there is no agent), but the SIP URI is not valid.<br>
<br>
Regards,<br>
<pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a class="moz-txt-link-freetext" href="http://www.opensips-solutions.com">http://www.opensips-solutions.com</a>
OpenSIPS Bootcamp 2018
<a class="moz-txt-link-freetext" href="http://opensips.org/training/OpenSIPS_Bootcamp_2018/">http://opensips.org/training/OpenSIPS_Bootcamp_2018/</a>
</pre>
<div class="moz-cite-prefix">On 08/29/2018 10:26 PM, Daniel Zanutti
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CAN0jgiMkRkHvhVJwwViU4HRRZb3dzAER4P5PniUEMscCTwLp+w@mail.gmail.com">
<div dir="ltr">Got some more info.
<div><br>
</div>
<div><b>This is the first call that worked fine:</b></div>
......<br>
<div><br>
</div>
<div><b>This is the second call that had the problem:</b></div>
<div>.....<br>
<div>Aug 29 16:04:38 plat5 /sbin/opensips[24890]:
DBG:call_center:cc_call_state_machine: selecting QUEUE</div>
<div>Aug 29 16:04:38 plat5 /sbin/opensips[24890]:
DBG:call_center:cc_queue_push_call: QUEUE - adding call
0x7fd8510524a8</div>
<div>Aug 29 16:04:38 plat5 /sbin/opensips[24890]:
DBG:call_center:cc_queue_push_call: adding call on pos 0
(already 1 calls), l=(nil) h=(nil)</div>
<div>Aug 29 16:04:38 plat5 /sbin/opensips[24890]:
DBG:call_center:w_handle_call: new destination for
call(0x7fd8510524a8) is (state=2)</div>
</div>
.....<br>
<div><br>
</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr">On Mon, Aug 27, 2018 at 6:15 PM Daniel Zanutti
<<a href="mailto:daniel.zanutti@gmail.com"
moz-do-not-send="true">daniel.zanutti@gmail.com</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Trying to configure the call center modules,
but found a problem when there is no agents available.
<div><br>
</div>
<div>If there is 1 agent available, call is sent to him with
no problem:</div>
<div><br>
</div>
<div>
<div>Aug 27 18:11:00 plat5 /sbin/opensips[23575]: Recebida
asterisk - Tentando entrar na fila fila-1</div>
<div>Aug 27 18:11:00 plat5 /sbin/opensips[23575]: Entrou
na fila com sucesso (fila-1)!</div>
<div>Aug 27 18:11:01 plat5 /sbin/opensips[23569]: incoming
reply</div>
</div>
<div><br>
</div>
<div>But when there is no agent available, opensips refuses:</div>
<div>
<div>Aug 27 18:11:07 plat5 /sbin/opensips[23569]: Recebida
asterisk - Tentando entrar na fila fila-1</div>
<div>Aug 27 18:11:07 plat5 /sbin/opensips[23569]:
ERROR:b2b_logic:b2b_process_scenario_init: Failed to get
the value for the b2b client ruri</div>
<div>Aug 27 18:11:07 plat5 /sbin/opensips[23569]:
ERROR:call_center:set_call_leg: failed to init new b2bua
call (empty ID received)</div>
<div>Aug 27 18:11:07 plat5 /sbin/opensips[23569]:
ERROR:call_center:w_handle_call: failed to set new
destination for call</div>
<div>Aug 27 18:11:07 plat5 /sbin/opensips[23569]: errnum:
-1</div>
</div>
<div><br>
</div>
<div>Error -1 means flowID is invalid, but I sent the same
value on both calls.</div>
<div><br>
</div>
<div>This is the call: </div>
<div><br>
</div>
<div>cc_handle_call("$rU")<br>
</div>
<div><br>
</div>
<div>I'm using Opensips 2.4.2 with Debian 8.11.</div>
<div><br>
</div>
<div>Am I missing something or found a bug?</div>
<div><br>
</div>
<div>Thanks</div>
</div>
</blockquote>
</div>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<br>
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</pre>
</blockquote>
<br>
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