<div dir="ltr">Hi All,<div><br></div><div>This morning one of our OpenSIPs instances (2.1.4 (x86_64/linux)) had an issue that lasted around a minute, I'm trying to establish cause and wondered if anyone would be able to offer suggestions based on our log output. At the time of the issue the server was receiving around genuine 80 calls per second however some did not get timely responses (took ~2.5 seconds) which caused the requests to fail. </div><div><br></div><div>The following log messages represent the start and end of the failure period:</div><div><br></div><div><div><font face="monospace">2017-11-27 08:00:21 ERROR:drouting:route2_carrier: All the gateways are disabled</font></div><div><font face="monospace">2017-11-27 08:00:21 ERROR:drouting:route2_carrier: All the gateways are disabled</font></div><div><font face="monospace">2017-11-27 08:00:21 ERROR:drouting:route2_carrier: All the gateways are disabled</font></div><div><font face="monospace">2017-11-27 08:00:21 CRITICAL:core:mk_proxy: could not resolve hostname: "internal.address"</font></div><div><font face="monospace">2017-11-27 08:00:21 ERROR:tm:uri2proxy: bad host name in URI <sip:441767300000@internal.address></font></div><div><font face="monospace">2017-11-27 08:00:21 ERROR:tm:t_forward_nonack: failure to add branches</font></div><div><font face="monospace">2017-11-27 08:00:21 ERROR:rtpproxy:force_rtp_proxy_body: incorrect port 0 in reply from rtp proxy</font></div><div><font face="monospace">2017-11-27 08:00:21 CRITICAL:core:mk_proxy: could not resolve hostname: "internal.address"</font></div><div><font face="monospace">2017-11-27 08:00:21 ERROR:tm:uri2proxy: bad host name in URI <sip:442083400000@internal.address ></font></div></div><div><font face="monospace">...</font></div><div><div><font face="monospace">2017-11-27 08:01:17 CRITICAL:core:mk_proxy: could not resolve hostname: "internal.address"</font></div><div><font face="monospace">2017-11-27 08:01:17 ERROR:tm:uri2proxy: bad host name in URI <sip:441216100000@internal.address ></font></div><div><font face="monospace">2017-11-27 08:01:17 ERROR:tm:t_forward_nonack: failure to add branches</font></div></div><div><br></div><div>Where the logs state internal.address these are normal and correct domains which have been redacted.</div><div><br></div><div>Is anyone able to offer any advice on how to interpret those messages? In particular the initial messages "<span style="font-family:monospace">All the gateways are disabled</span>" seem like a good lead however I am unclear how to interpret these.</div><div><br></div><div>Any advice would be greatly appreciated.</div><div><br></div><div>Many thanks,</div><div><br></div><div>Callum</div></div><div dir="ltr">-- <br></div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Callum Guy<div>Head of Information Security</div><div>X-on</div></div></div>
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