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<tt>Hi,<br>
<br>
<tt>So you use <tt>pre-loaded route in order to <tt>send in<tt>itial
INVITEs from SIPSERVER to OPENSIPS, ri<tt>ght ? <br>
<br>
<tt>And w<tt>hat you want to achi<tt>eve is t<tt>o have
all the calls generated by OpenSIPS <tt>Call C<tt>enter
<tt>(to agents, to announcements) to <tt>actually
go again <tt>via the SIPSERVER<tt> ?<br>
<br>
<tt>Regards,</tt><br>
</tt></tt></tt></tt></tt></tt></tt></tt></tt></tt></tt></tt></tt></tt></tt></tt>
<pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a class="moz-txt-link-freetext" href="http://www.opensips-solutions.com">http://www.opensips-solutions.com</a>
</pre>
<div class="moz-cite-prefix">On 11/21/2017 12:30 PM, xaled wrote:<br>
</div>
<blockquote type="cite"
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<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hi
Bogdan,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US">I use opensips in an scenario where OPENSIPS is
addressed from the main SIPSERVER using Route header.
OPENSIPS performs different modifications on the INVITE
request and gives the INVITE back to the main SIPSERVER.
This works fine with the loose_route() so far.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US">Now I want to use the call_center module for
RURI agent addressing, queues, etc while still preserving
the Route header based next hop routing between main
SIPSERVER and OPENSIPS.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US">Would manually parsing the Route Header at
OPENSIPS, deleting first route header, saving the hostport
value of the second Route header to some variable and
provide it as a kind of $du to the call_center module for
the next hop routing back to SIPSERVER work? <o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US">For my scenario to work the Route header with
the second Route header value has not to be deleted or
modified by the call_center module.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US">Here is the table showing the pseudo values of
the RURI and the Route Header at the ingress of SIPSERVER
and OPENSIPS respectively. <o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US"> SIPSERVER ->
OPENSIPS -> SIPSERVER -> AGENT</span><span
lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US">RURI: 0800CallCenter
0800CallCenter agent agent</span><span
lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US">Route:
opensips, sipserver sipserver</span><span
lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US">Does this make it a bit more clearer?<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US">xaled<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"
lang="EN-US"><o:p> </o:p></span></p>
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1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext"
lang="EN-US">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext"
lang="EN-US"> Bogdan-Andrei Iancu
[<a class="moz-txt-link-freetext" href="mailto:bogdan@opensips.org">mailto:bogdan@opensips.org</a>] <br>
<b>Sent:</b> Tuesday, November 21, 2017 10:55 AM<br>
<b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:users@lists.opensips.org">users@lists.opensips.org</a>; xaled
<a class="moz-txt-link-rfc2396E" href="mailto:xaled@web.de"><xaled@web.de></a><br>
<b>Subject:</b> Re: [OpenSIPS-Users] call_center module
and loose routing<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><tt><span style="font-size:10.0pt">Hi,</span></tt><span
style="font-size:10.0pt;font-family:"Courier New""><br>
<br>
<tt>The routing in Call Center module is not compatible with
the loose_route().</tt><br>
<br>
<tt>The loose_route is a mechanism used by a SIP proxy
staying in the middle of a SIP session.</tt><br>
<br>
<tt>On the other hand, the Call Center is using a SIP
Back-2-Back engine in order to implement the queuing.</tt><br>
<br>
<tt>Better try to explain what are you trying to achieve
here.</tt><br>
<br>
<tt>Regards,</tt><br>
<br>
</span><o:p></o:p></p>
<pre>Bogdan-Andrei Iancu<o:p></o:p></pre>
<pre> OpenSIPS Founder and Developer<o:p></o:p></pre>
<pre> <a href="http://www.opensips-solutions.com" moz-do-not-send="true">http://www.opensips-solutions.com</a><o:p></o:p></pre>
<div>
<p class="MsoNormal">On 11/20/2017 04:46 PM, xaled wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hi</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US">I want to use opensips with call_center
module in a loose route scenario where the INVITE has
to be routed by opensips to the next hop (sipserver)
based on what is left from Route header after
loose_route() is performed. The call_center module has
to update the RURI with agent location and let the
next hop from the route header perform the actual
routing to the agent.</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US">Here are the expected route and RURI
header values at the opensips, sipserver and agent:</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US"> opensips
sipserver agent</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US">RURI: 0800CallCenter
agent agent</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US">Route: opensips, sipserver
sipserver</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US">Will something like this work as
described above:</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US">loose_route(); </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US">cc_handle_call(test_flow);</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#1F497D"
lang="EN-US"> </span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US">Thanks,</span><o:p></o:p></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
lang="EN-US">xaled</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><br>
<br>
<br>
<o:p></o:p></p>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>Users mailing list<o:p></o:p></pre>
<pre><a href="mailto:Users@lists.opensips.org" moz-do-not-send="true">Users@lists.opensips.org</a><o:p></o:p></pre>
<pre><a href="http://lists.opensips.org/cgi-bin/mailman/listinfo/users" moz-do-not-send="true">http://lists.opensips.org/cgi-bin/mailman/listinfo/users</a><o:p></o:p></pre>
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<p class="MsoNormal"><o:p> </o:p></p>
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