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    <tt>Hi,<br>
      <br>
      The routing in Call Center module is not compatible with the
      loose_route().<br>
      <br>
      The loose_route is a mechanism used by a SIP proxy staying in the
      middle of a SIP session.<br>
      <br>
      On the other hand, the Call Center is using a SIP Back-2-Back
      engine in order to implement the queuing.<br>
      <br>
      Better try to explain what are you trying to achieve here.<br>
      <br>
      Regards,<br>
    </tt>
    <pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
  OpenSIPS Founder and Developer
  <a class="moz-txt-link-freetext" href="http://www.opensips-solutions.com">http://www.opensips-solutions.com</a>
</pre>
    <div class="moz-cite-prefix">On 11/20/2017 04:46 PM, xaled wrote:<br>
    </div>
    <blockquote type="cite"
      cite="mid:010301d3620e$526d8610$f7489230$@web.de">
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            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hi<o:p></o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US"><o:p> </o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US">I want to use opensips with call_center
                module in a loose route scenario where the INVITE has to
                be routed by opensips to the next hop (sipserver) based
                on what is left from Route header after loose_route() is
                performed. The call_center module has to update the RURI
                with agent location and let the next hop from the route
                header perform the actual routing to the agent.<o:p></o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US">                <o:p></o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US">Here are the expected route and RURI header
                values at the opensips, sipserver and agent:<o:p></o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US"><o:p> </o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US">                opensips            
                                sipserver             agent<o:p></o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US">RURI:    0800CallCenter                
                agent                    agent<o:p></o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US">Route:  opensips, sipserver       
                sipserver<o:p></o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US"><o:p> </o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US">Will something like this work as described
                above:<o:p></o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US"><o:p> </o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US">loose_route();  <o:p></o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US">cc_handle_call(test_flow);<o:p></o:p></span></p>
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            <p class="MsoNormal"><span style="color:#1F497D"
                lang="EN-US"><o:p> </o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US">Thanks,<o:p></o:p></span></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"
                lang="EN-US">xaled<o:p></o:p></span></p>
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      <pre wrap="">_______________________________________________
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</pre>
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