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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=DE link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Hi Bogdan,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>I use opensips in an scenario where OPENSIPS is addressed from the main SIPSERVER using Route header. OPENSIPS performs different modifications on the INVITE request and gives the INVITE back to the main SIPSERVER. This works fine with the loose_route() so far.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Now I want to use the call_center module for RURI agent addressing, queues, etc while still preserving the Route header based next hop routing between main SIPSERVER and OPENSIPS.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Would manually parsing the Route Header at OPENSIPS, deleting first route header, saving the hostport value of the second Route header to some variable and provide it as a kind of $du to the call_center module for the next hop routing back to SIPSERVER work? <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>For my scenario to work the Route header with the second Route header value has not to be deleted or modified by the call_center module.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Here is the table showing the pseudo values of the RURI and the Route Header at the ingress of SIPSERVER and OPENSIPS respectively. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> SIPSERVER -> OPENSIPS -> SIPSERVER -> AGENT</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>RURI: 0800CallCenter 0800CallCenter agent agent</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Route: opensips, sipserver sipserver</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Does this make it a bit more clearer?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>xaled<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext'> Bogdan-Andrei Iancu [mailto:bogdan@opensips.org] <br><b>Sent:</b> Tuesday, November 21, 2017 10:55 AM<br><b>To:</b> users@lists.opensips.org; xaled <xaled@web.de><br><b>Subject:</b> Re: [OpenSIPS-Users] call_center module and loose routing<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><tt><span style='font-size:10.0pt'>Hi,</span></tt><span style='font-size:10.0pt;font-family:"Courier New"'><br><br><tt>The routing in Call Center module is not compatible with the loose_route().</tt><br><br><tt>The loose_route is a mechanism used by a SIP proxy staying in the middle of a SIP session.</tt><br><br><tt>On the other hand, the Call Center is using a SIP Back-2-Back engine in order to implement the queuing.</tt><br><br><tt>Better try to explain what are you trying to achieve here.</tt><br><br><tt>Regards,</tt><br><br></span><o:p></o:p></p><pre>Bogdan-Andrei Iancu<o:p></o:p></pre><pre> OpenSIPS Founder and Developer<o:p></o:p></pre><pre> <a href="http://www.opensips-solutions.com">http://www.opensips-solutions.com</a><o:p></o:p></pre><div><p class=MsoNormal>On 11/20/2017 04:46 PM, xaled wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Hi</span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I want to use opensips with call_center module in a loose route scenario where the INVITE has to be routed by opensips to the next hop (sipserver) based on what is left from Route header after loose_route() is performed. The call_center module has to update the RURI with agent location and let the next hop from the route header perform the actual routing to the agent.</span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Here are the expected route and RURI header values at the opensips, sipserver and agent:</span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> opensips sipserver agent</span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>RURI: 0800CallCenter agent agent</span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Route: opensips, sipserver sipserver</span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Will something like this work as described above:</span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>loose_route(); </span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>cc_handle_call(test_flow);</span><o:p></o:p></p></div><div><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Thanks,</span><o:p></o:p></p><p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>xaled</span><o:p></o:p></p></div></div><p class=MsoNormal><br><br><br><o:p></o:p></p><pre>_______________________________________________<o:p></o:p></pre><pre>Users mailing list<o:p></o:p></pre><pre><a href="mailto:Users@lists.opensips.org">Users@lists.opensips.org</a><o:p></o:p></pre><pre><a href="http://lists.opensips.org/cgi-bin/mailman/listinfo/users">http://lists.opensips.org/cgi-bin/mailman/listinfo/users</a><o:p></o:p></pre></blockquote><p class=MsoNormal><o:p> </o:p></p></div></body></html>