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<tt>Hi Jonathan,<br>
<br>
Please revert the prev patch and try this new one - hopefully it
will fix the crash.<br>
<br>
Thanks and regards,<br>
</tt>
<pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a class="moz-txt-link-freetext" href="http://www.opensips-solutions.com">http://www.opensips-solutions.com</a></pre>
<div class="moz-cite-prefix">On 06.11.2016 18:50, Jonathan Hunter
wrote:<br>
</div>
<blockquote
cite="mid:AM4PR0201MB2162228C681D2CEDC1EF34D9BDA40@AM4PR0201MB2162.eurprd02.prod.outlook.com"
type="cite">
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<p>Hi Bogdan,</p>
<p><br>
</p>
<p>Sorry for the delay.</p>
<p><br>
</p>
<p>I installed directly via make install, not via packages.</p>
<p><br>
</p>
<p>Jon</p>
<br>
<br>
<div style="color: rgb(0, 0, 0);">
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt"
color="#000000" face="Calibri, sans-serif"><b>From:</b>
Bogdan-Andrei Iancu <a class="moz-txt-link-rfc2396E" href="mailto:bogdan@opensips.org"><bogdan@opensips.org></a><br>
<b>Sent:</b> 03 November 2016 10:39<br>
<b>To:</b> Jonathan Hunter; OpenSIPS users mailling list<br>
<b>Subject:</b> Re: [OpenSIPS-Users] opensips 2.1
call_center queue position</font>
<div> </div>
</div>
<div><tt>Hi Jonathan,<br>
<br>
Have you installed OpenSIPS via packages ? or directly via
"make install" ?<br>
<br>
Regards,<br>
</tt>
<pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://www.opensips-solutions.com" id="LPlnk58784" previewremoved="true">http://www.opensips-solutions.com</a></pre>
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<div class="moz-cite-prefix">On 02.11.2016 11:33, Jonathan
Hunter wrote:<br>
</div>
<blockquote type="cite">
<div id="divtagdefaultwrapper" style="font-size:12pt;
color:#000000;
font-family:Calibri,Arial,Helvetica,sans-serif">
<p>Hi Bogdan,</p>
<p><br>
</p>
<p>I am getting the core dumps, but containing no symbol
tables, so I presume I need to recompile with debug
flags enabled?</p>
<p><br>
</p>
<div>Core was generated by `/usr/local/sbin/opensips -P
/var/run/opensips.pid'.</div>
<div>Program terminated with signal 11, Segmentation
fault.</div>
<div>#0 0x00000000004ed7fb in ?? ()</div>
<div>"/core.24882" is a core file.</div>
<div>Please specify an executable to debug.</div>
<div>(gdb) bt full</div>
<div>#0 0x00000000004ed7fb in ?? ()</div>
<div>No symbol table info available.</div>
<div>#1 0x00007f6af7604468 in ?? ()</div>
<div>No symbol table info available.</div>
<div>#2 0x000000000000001a in ?? ()</div>
<div>No symbol table info available.</div>
<div>#3 0x0000000000000000 in ?? ()</div>
<div>No symbol table info available.</div>
<div><br>
</div>
<br>
<p><br>
</p>
<p>I installed 2.1 from sources, so whats the best way
to do this?</p>
<p><br>
</p>
<p>thanks</p>
<p><br>
</p>
<p>Jon</p>
<br>
<div style="color:rgb(0,0,0)">
<hr tabindex="-1" style="display:inline-block;
width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font
style="font-size:11pt" color="#000000"
face="Calibri, sans-serif"><b>From:</b>
Bogdan-Andrei Iancu
<a moz-do-not-send="true"
class="moz-txt-link-rfc2396E"
href="mailto:bogdan@opensips.org"><bogdan@opensips.org></a><br>
<b>Sent:</b> 02 November 2016 08:09<br>
<b>To:</b> Jonathan Hunter; OpenSIPS users
mailling list<br>
<b>Subject:</b> Re: [OpenSIPS-Users] opensips 2.1
call_center queue position</font>
<div> </div>
</div>
<div><tt>For sure it is a patch issue. if you have a
backtrace, it will useful.<br>
<br>
Thanks,<br>
</tt>
<pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://www.opensips-solutions.com" id="LPlnk942393" previewremoved="true">http://www.opensips-solutions.com</a></pre>
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<br>
<div class="moz-cite-prefix">On 02.11.2016 09:56,
Jonathan Hunter wrote:<br>
</div>
<blockquote type="cite">
<div id="divtagdefaultwrapper"
style="font-size:12pt; color:#000000;
font-family:Calibri,Arial,Helvetica,sans-serif">
<p>Hi Bogdan,</p>
<p><br>
</p>
<p>Thanks very much for this.</p>
<p><br>
</p>
<p>I have just applied patch (installed from
sources so when to call_center module
directory and ran <span>patch <
call_center_pos.patch) then did a recompile.</span></p>
<p><span><br>
</span></p>
<p><span>However when I now route to the call
center (cc_handle_call) it generates a core
and kills opensips;</span></p>
<p><span><br>
</span></p>
<p><span></span></p>
<div>!!!!user 2000 has Callqueue set so send to
Call Queue Route</div>
<div>Nov 2 07:53:42 HPBXProxy1-beta
/sbin/opensips[21141]:
NOTICE:core:io_wait_loop_epoll: EPOLLIN(read)
event: epollwait() set event EPOLLHUP -
connection closed by the remote peer!</div>
<div>Nov 2 07:53:42 HPBXProxy1-beta
/sbin/opensips[21141]:
CRITICAL:core:receive_fd: EOF on 19</div>
<div>Nov 2 07:53:42 HPBXProxy1-beta
/sbin/opensips[21112]: <a
moz-do-not-send="true"
class="moz-txt-link-freetext" href="">
INFO:core:handle_sigs</a>: child process
21119 exited by a signal 11</div>
<div>Nov 2 07:53:42 HPBXProxy1-beta
/sbin/opensips[21112]: <a
moz-do-not-send="true"
class="moz-txt-link-freetext" href="">
INFO:core:handle_sigs</a>: core was
generated</div>
<div>Nov 2 07:53:42 HPBXProxy1-beta
/sbin/opensips[21112]: <a
moz-do-not-send="true"
class="moz-txt-link-freetext" href="">
INFO:core:handle_sigs</a>: terminating due
to SIGCHLD</div>
<div><br>
</div>
<br>
<p><span><br>
</span></p>
<p><span>Do you need me to
backtrace/debug through to get the issue? Or
is problem how I applied patch?</span></p>
<p><span><br>
</span></p>
<p>Many thanks</p>
<p><br>
</p>
<p>Jon</p>
<br>
<br>
<div style="color:rgb(0,0,0)">
<hr tabindex="-1" style="display:inline-block;
width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font
style="font-size:11pt" color="#000000"
face="Calibri, sans-serif"><b>From:</b>
Bogdan-Andrei Iancu
<a moz-do-not-send="true"
class="moz-txt-link-rfc2396E"
href="mailto:bogdan@opensips.org"><bogdan@opensips.org></a><br>
<b>Sent:</b> 01 November 2016 21:44<br>
<b>To:</b> Jonathan Hunter; OpenSIPS users
mailling list<br>
<b>Subject:</b> Re: [OpenSIPS-Users]
opensips 2.1 call_center queue position</font>
<div> </div>
</div>
<div><tt>Hi Jonathan,<br>
<br>
Please give it a try to this patch - it is
not really tested, but when the call is
sent the Queue announcement, it should
have a ";cc_pos=xxx" parameter giving the
position is the queue (0 being the first
to be dispatched to agents).<br>
<br>
Let me know if it works.<br>
<br>
Regards,<br>
</tt>
<pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://www.opensips-solutions.com" id="LPlnk508704" previewremoved="true">http://www.opensips-solutions.com</a></pre>
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<div
id="LPDescription_14780732488250.5451875145016183"
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Open Source implementation of a
SIP server. OpenSIPS is more
than a SIP proxy/router as it
includes application-level
functionalities.</div>
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</tbody>
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<br>
<div class="moz-cite-prefix">On 28.10.2016
15:59, Jonathan Hunter wrote:<br>
</div>
<blockquote type="cite">
<div id="divtagdefaultwrapper"
style="font-size:12pt; color:#000000;
font-family:Calibri,Arial,Helvetica,sans-serif">
<p>Hi Bogdan,</p>
<p><br>
</p>
<p>Great news, really do appreciate
that.</p>
<p><br>
</p>
<p>Many thanks</p>
<p><br>
</p>
<p>Jon</p>
<br>
<br>
<div style="color:rgb(0,0,0)">
<hr tabindex="-1"
style="display:inline-block;
width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font
style="font-size:11pt"
color="#000000" face="Calibri,
sans-serif"><b>From:</b>
Bogdan-Andrei Iancu
<a moz-do-not-send="true"
class="moz-txt-link-rfc2396E"
href="mailto:bogdan@opensips.org"><bogdan@opensips.org></a><br>
<b>Sent:</b> 28 October 2016 12:48<br>
<b>To:</b> Jonathan Hunter;
OpenSIPS users mailling list<br>
<b>Subject:</b> Re:
[OpenSIPS-Users] opensips 2.1
call_center queue position</font>
<div> </div>
</div>
<div><tt>Hi Jonathan,<br>
<br>
No, it is no yet available. Give
me couple of days and I will make
a patch for it.<br>
<br>
Best regards,<br>
</tt>
<pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://www.opensips-solutions.com" id="LPlnk368099" previewremoved="true">http://www.opensips-solutions.com</a></pre>
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<div
id="LPDescription_14776595291670.8058045333314279"
style="">OpenSIPS is a
mature Open Source
implementation of a SIP
server. OpenSIPS is more
than a SIP proxy/router
as it includes
application-level
functionalities.</div>
</td>
</tr>
</tbody>
</table>
</div>
<br>
<div class="moz-cite-prefix">On
25.10.2016 19:22, Jonathan Hunter
wrote:<br>
</div>
<blockquote type="cite">
<div id="divtagdefaultwrapper"
style="font-size:12pt;
color:#000000;
font-family:Calibri,Arial,Helvetica,sans-serif">
<p>Hi Bogdan,</p>
<p><br>
</p>
<p>Sorry cant recall If I
replied to this.</p>
<p><br>
</p>
<p>Is cc_pos available now to
extract from the module? </p>
<p><br>
</p>
<p>Thats the only thing I need
then I can implement call
center which I think will be
much more scale-able than the
other approach I am using with
FreeSWITCH, I would use that
just for announcements.</p>
<p><br>
</p>
<p>Any response/help
appreciated.</p>
<p><br>
</p>
<p>Jon</p>
<p><br>
</p>
<br>
<div style="color:rgb(0,0,0)">
<hr tabindex="-1"
style="display:inline-block;
width:98%">
<div id="divRplyFwdMsg"
dir="ltr"><font
style="font-size:11pt"
color="#000000"
face="Calibri, sans-serif"><b>From:</b>
Bogdan-Andrei Iancu
<a moz-do-not-send="true"
class="moz-txt-link-rfc2396E" href="mailto:bogdan@opensips.org"><bogdan@opensips.org></a><br>
<b>Sent:</b> 13 October
2016 10:59<br>
<b>To:</b> Jonathan
Hunter; OpenSIPS users
mailling list<br>
<b>Subject:</b> Re:
[OpenSIPS-Users] opensips
2.1 call_center queue
position</font>
<div> </div>
</div>
<div><tt>Hi Jonathan,<br>
<br>
No, currently this is not
possible. I was trying to
envision a solution for
your need.<br>
<br>
But, checking the code, it
is really difficult to add
the headers to the INVITEs
originated by OpenSIPS
(via the B2BUA), as we
need some flexibility
(different headers to
different INVITEs
belonging to the same B2B
scenario , and even more,
we need to traverse couple
of internal APIs - to
propagate the hdrs from
Call center module all the
way to TM).<br>
<br>
So, a simpler approach may
be to add such extra info
as URI params to the RURI.
Like if you have the RURI
<a moz-do-not-send="true"
class="moz-txt-link-rfc2396E" href="mailto:sip:queue@192.168.1.10:5060">"sip:queue@192.168.1.10:5060"</a>
for the queue/waiting
playback, the RURI in the
INVITE to the media server
will look like :
</tt><tt><a
moz-do-not-send="true"
class="moz-txt-link-abbreviated"
href="mailto:sip:queue@192.168.1.10:5060;cc_eta=40;cc_pos=10">sip:queue@192.168.1.10:5060;cc_eta=40;cc_pos=10</a>
- cc_eta being the
estimated time to wait in
seconds and cc_pos the
position in the queue.<br>
<br>
What do you think of this
?<br>
<br>
Regards,<br>
</tt>
<pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://www.opensips-solutions.com">http://www.opensips-solutions.com</a></pre>
<div class="moz-cite-prefix">On
12.10.2016 17:21, Jonathan
Hunter wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">Hi Bogdan,
<div><br>
</div>
<div>Yes being able to
grab the queue
position would be
perfect.</div>
<div><br>
</div>
<div>Is that possible?</div>
<div><br>
</div>
<div>Thanks</div>
<div><br>
</div>
<div>Jon<br>
<br>
<div>
<hr
id="stopSpelling">
Subject: Re:
[OpenSIPS-Users]
opensips 2.1
call_center queue
position<br>
To: <a
moz-do-not-send="true"
class="moz-txt-link-abbreviated" href="mailto:hunterj91@hotmail.com">hunterj91@hotmail.com</a>;
<a
moz-do-not-send="true"
class="moz-txt-link-abbreviated" href="mailto:users@lists.opensips.org">users@lists.opensips.org</a><br>
From: <a
moz-do-not-send="true"
class="moz-txt-link-abbreviated" href="mailto:bogdan@opensips.org">bogdan@opensips.org</a><br>
Date: Wed, 12 Oct
2016 15:42:43 +0300<br>
<br>
<tt>Hi Jonathan,<br>
<br>
When a call is
mapped to a flow /
queue (before
playing the
welcome message),
we know the ETA
(estimated time to
wait) and when is
placed in the
queue (before
playing the
queuing) we
internally know
the position in
the queue.<br>
<br>
Would it help to
have the position
in the queue
placed into a
custome SIP
header, when
sending the INVITE
to the
message_queue URL
? or to the
welcome message ?<br>
<br>
Regards,<br>
</tt>
<pre class="ecxmoz-signature">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a moz-do-not-send="true" class="ecxmoz-txt-link-freetext" href="http://www.opensips-solutions.com" target="_blank">http://www.opensips-solutions.com</a></pre>
<div
class="ecxmoz-cite-prefix">On
12.10.2016 12:06,
Jonathan Hunter
wrote:<br>
</div>
<blockquote>
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<div dir="ltr">Hello
Bogdan,
<div><br>
</div>
<div>Thanks for
the response.</div>
<div><br>
</div>
<div>In terms of
my question,
with a number
of queuing
platforms,
they have the
capability to
tell the
caller, what
position they
are in , and
when they are
likely to be
answered.</div>
<div><br>
</div>
<div>I just
wondered if
this logic was
already within
the module, or
if I would
need to use an
external
code/script to
facilitate
this function?</div>
<div><br>
</div>
<div>As I
presume
call_center
tracks the
number of
calls
currently in a
queue ? I
would then
want to be
able to
extract that
information,
and if a
caller was for
example in 3rd
place in a
queue, I could
inject the
relevant audio
from
freeswitch to
tell them
their current
position?</div>
<div><br>
</div>
<div>Does that
make sense? :)
Just wanted
to know if its
something this
module can do?</div>
<div><br>
</div>
<div>Thanks</div>
<div><br>
</div>
<div>Jon<br>
<br>
<div>
<hr
id="ecxstopSpelling">
Subject: Re:
[OpenSIPS-Users]
opensips 2.1
call_center
queue position<br>
To: <a
moz-do-not-send="true"
class="ecxmoz-txt-link-abbreviated"
href="mailto:users@lists.opensips.org">
users@lists.opensips.org</a>; <a moz-do-not-send="true"
class="ecxmoz-txt-link-abbreviated"
href="mailto:hunterj91@hotmail.com">
hunterj91@hotmail.com</a><br>
From: <a
moz-do-not-send="true"
class="ecxmoz-txt-link-abbreviated" href="mailto:bogdan@opensips.org">bogdan@opensips.org</a><br>
Date: Wed, 12
Oct 2016
11:23:45 +0300<br>
<br>
<tt>Hello Jon,<br>
<br>
The
message_queue
is a SIP URI
pointing to an
audio
announcement
to play to
roll of the
waiting/in-queue
playback. This
needs to be an
announcements
that never
ends (from the
perspective of
the media
server); only
the the
OpenSIPS Queue
may terminate
the playback,
when it
decides to
take out the
call from
waiting and to
deliver it to
an agent.<br>
<br>
As for your
question, I'm
not sure I
understand
what you mean
by "inject a
message with
queue position
for the caller
in question" -
could you
detail please
?<br>
<br>
Regards,<br>
</tt>
<pre class="ecxmoz-signature">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a moz-do-not-send="true" class="ecxmoz-txt-link-freetext" href="http://www.opensips-solutions.com" target="_blank">http://www.opensips-solutions.com</a></pre>
<div
class="ecxmoz-cite-prefix">On
11.10.2016
13:36,
Jonathan
Hunter wrote:<br>
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<div dir="ltr">
<div><span
style="font-size:12pt">Hi
guys,</span></div>
<div><br>
</div>
<div>I have
implemented an
opensips/freeswitch environment, and I wish to add call queues to it,
and I like the
look of
call_center,
so just
checking this
out in
comparison to
mod_callcenter
in FS world.</div>
<div><br>
</div>
<div>My main
question is if
using the
call_center
module if you
can inject a
message with
queue position
for the caller
in question,
as I cant see
that in
documentation,
I only see
message_queue
which I assume
could be used
to report the
callers
position, but
just wondered
if anyone has
done this and
if they could
give me some
tips as to if
possible?</div>
<div><br>
</div>
<div>Many
thanks</div>
<div><br>
</div>
<div>Jon</div>
</div>
<br>
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class="ecxmimeAttachmentHeader"></fieldset>
<br>
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