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<tt>Hi Eric,<br>
<br>
By traffic (coming back), you understand RTP or SIP traffic ?<br>
<br>
Could you post the INVITE message getting out of your server ? I
suspect the INVITE has in SDP a private IP that is not reachable
for the end device (where the call is sent).<br>
<br>
Regards,<br>
</tt>
<pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a class="moz-txt-link-freetext" href="http://www.opensips-solutions.com">http://www.opensips-solutions.com</a></pre>
<div class="moz-cite-prefix">On 21.10.2016 18:46, Eric Freeman
wrote:<br>
</div>
<blockquote
cite="mid:DM3PR12MB076426944967846F5ABBD15587D40@DM3PR12MB0764.namprd12.prod.outlook.com"
type="cite">
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<style type="text/css" style="display:none;"><!-- P {margin-top:0;margin-bottom:0;} --></style>
<div id="divtagdefaultwrapper"
style="font-size:10pt;color:#000000;font-family:Verdana, Geneva,
sans-serif;">
<p>Yes, I see Request INVITE going to the device I am calling. I
do not see any traffic coming back. I am following up with my
Firewall team. </p>
<p>My Firewall team suggested I might need to change the <span
style="font-family: Arial; font-size: 10pt;
background-color: rgb(255, 255, 255);">RTP ports to use UDP
2326-2485. Where do I change/check these settings on the
OpenSIPs server to see if I have the traffic going out those
ports.</span></p>
<p><span style="font-family: Arial; font-size: 12px;
background-color: rgb(243, 244, 254);"><br>
</span></p>
<p><span style="font-family: Arial; font-size: 10pt;
background-color: rgb(255, 255, 255);">Thanks,</span></p>
<p><span style="font-family: Arial; font-size: 12px;
background-color: rgb(243, 244, 254);"><br>
</span></p>
<div id="Signature">
<div name="divtagdefaultwrapper"
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:; margin:0">
<div id="divtagdefaultwrapper" style="font-size:12pt;
color:#000000; background-color:#FFFFFF;
font-family:Calibri,Arial,Helvetica,sans-serif">
<p>Eric Freeman</p>
<p><span id="ms-rterangepaste-start"></span></p>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
Technical Director/NA for TBWA\Chiat\Day</div>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
<br>
</div>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
<span style="font-size:13px">TBWA\Chiat\Day New York</span><br>
</div>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
488 Madison Ave.<br>
New York NY 10022<br>
United States of America</div>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
Tel: <a moz-do-not-send="true" value="+12128041324"
tabindex="0" href="tel:%2B12128041324" target="_blank"
style="color:rgb(17,85,204)" id="LPNoLP">+12128041324</a></div>
<span id="ms-rterangepaste-end"></span>
</div>
</div>
</div>
</div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt"
color="#000000" face="Calibri, sans-serif"><b>From:</b>
Bogdan-Andrei Iancu <a class="moz-txt-link-rfc2396E" href="mailto:bogdan@opensips.org"><bogdan@opensips.org></a><br>
<b>Sent:</b> Monday, October 3, 2016 4:44:26 AM<br>
<b>To:</b> Eric Freeman; OpenSIPS users mailling list<br>
<b>Subject:</b> Re: [OpenSIPS-Users] Routing in opensips</font>
<div> </div>
</div>
<div>Hi Eric,<br>
<br>
Not the OpenSIPs logs I'm looking for, but the actual SIP packet
at network level (use ngrep or tcpdump) for the INVITE leaving
your OpenSIPS.<br>
<br>
Regards,<br>
<pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://www.opensips-solutions.com">http://www.opensips-solutions.com</a></pre>
<div class="moz-cite-prefix">On 30.09.2016 16:52, Eric Freeman
wrote:<br>
</div>
<blockquote
cite="mid:DM3PR12MB07648F5758B18A823B61D2E087C10@DM3PR12MB0764.namprd12.prod.outlook.com"
type="cite">
<style type="text/css" style="display:none;"><!-- P {margin-top:0;margin-bottom:0;} --></style>
<div id="divtagdefaultwrapper"
style="font-size:10pt;color:#000000;font-family:Verdana,
Geneva, sans-serif;">
<p>Hopefully this is the relevant information you need from
the log. I am trying to call <span style="font-size:
10pt;"><a moz-do-not-send="true"
class="moz-txt-link-abbreviated"
href="mailto:111@199.48.152.152">111@199.48.152.152</a>.
The IP of the opensips server si 10.88.23.10 and has a
public IP of 204.17.231.3. The IP address of the video
conference server is 10.89.71.12.</span></p>
<p><br>
</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_msg: SIP
Request:</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_msg:
method: <INVITE></p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_msg: uri:
<a moz-do-not-send="true" class="moz-txt-link-rfc2396E"
href="mailto:sip:111@199.48.152.152"><sip:111@199.48.152.152></a></p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_msg:
version: <SIP/2.0></p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_headers:
flags=2</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_to: end of
header reached, state=10</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_to:
display={}, ruri={<a moz-do-not-send="true"
class="moz-txt-link-abbreviated"
href="mailto:sip:111@199.48.152.152">sip:111@199.48.152.152</a>}</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:get_hdr_field:
<To> [26]; uri=[<a moz-do-not-send="true"
class="moz-txt-link-abbreviated"
href="mailto:sip:111@199.48.152.152">sip:111@199.48.152.152</a>] </p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:get_hdr_field:
to body [<a moz-do-not-send="true"
class="moz-txt-link-rfc2396E"
href="mailto:sip:111@199.48.152.152"><sip:111@199.48.152.152></a>#015#012]</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:get_hdr_field:
cseq <CSeq>: <1> <INVITE></p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_via_param:
found param type 235, <rport> = <n/a>; state=6</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_via_param:
found param type 232, <branch> =
<z9hG4bK-57ed3cdd-76b5c304-9584dff>; state=16</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_via: end
of header reached, state=5</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_headers:
via found, flags=2</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_headers:
this is the first via</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:receive_msg:
After parse_msg...</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:receive_msg:
preparing to run routing scripts...</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_headers:
flags=100</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]:
DBG:maxfwd:is_maxfwd_present: value = 70 </p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:uri:has_totag: no
totag</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_headers:
flags=78</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:tm:t_lookup_request:
start searching: hash=25578, isACK=0</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:tm:matching_3261:
RFC3261 transaction matching failed</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:tm:t_lookup_request:
no transaction found</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_to_param:
tag=2c770a98-c47590a-13c4-45026-57ed3cdd-1bac9941-57ed3cdd</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_to: end of
header reached, state=29</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_to:
display={"Conference Room"}, ruri={<a
moz-do-not-send="true" class="moz-txt-link-abbreviated"
href="mailto:sip:LifeSize@10.88.23.13;transport=UDP">sip:LifeSize@10.88.23.13;transport=UDP</a>}</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:grep_sock_info:
checking if host==us: 11==11 && [10.88.23.13] ==
[10.88.23.13]</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:grep_sock_info:
checking if port 5060 matches port 5060</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_headers:
flags=200</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:get_hdr_field:
content_length=1759</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:get_hdr_field:
found end of header</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:rr:find_first_route:
No Route headers found</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:grep_sock_info:
checking if host==us: 14==11 && [199.48.152.152]
== [10.88.23.13]</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:grep_sock_info:
checking if port 5060 matches port 5060</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:grep_sock_info:
checking if host==us: 14==11 && [199.48.152.152]
== [10.88.23.13]</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:grep_sock_info:
checking if port 5060 matches port 5060</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:check_self: host
!= me</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:core:parse_headers:
flags=ffffffffffffffff</p>
<p>Sep 29 12:10:17 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]:
DBG:core:do_action_set_adv_address: setting adv address =
[204.17.231.3]</p>
<p><br>
</p>
<div id="Signature">
<div name="divtagdefaultwrapper"
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:; margin:0">
<div id="divtagdefaultwrapper" style="font-size:12pt;
color:#000000; background-color:#FFFFFF;
font-family:Calibri,Arial,Helvetica,sans-serif">
<p>Eric Freeman</p>
<p><span id="ms-rterangepaste-start"></span></p>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
Technical Director/NA for TBWA\Chiat\Day</div>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
<br>
</div>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
<span style="font-size:13px">TBWA\Chiat\Day New York</span><br>
</div>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
488 Madison Ave.<br>
New York NY 10022<br>
United States of America</div>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
Tel: <a moz-do-not-send="true" value="+12128041324"
tabindex="0" href="tel:%2B12128041324"
target="_blank" style="color:rgb(17,85,204)"
id="LPNoLP">+12128041324</a></div>
<span id="ms-rterangepaste-end"></span></div>
</div>
</div>
</div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt"
color="#000000" face="Calibri, sans-serif"><b>From:</b>
Bogdan-Andrei Iancu
<a moz-do-not-send="true" class="moz-txt-link-rfc2396E"
href="mailto:bogdan@opensips.org"><bogdan@opensips.org></a><br>
<b>Sent:</b> Friday, September 30, 2016 4:32:01 AM<br>
<b>To:</b> Eric Freeman; OpenSIPS users mailling list<br>
<b>Subject:</b> Re: [OpenSIPS-Users] Routing in opensips</font>
<div> </div>
</div>
<div><tt>Hi Eric,<br>
<br>
As a first step, can you confirm that the INVITE (sent out
by your OPenSIPS to the internet) has in VIA hdr the
public IP of your NAT ?<br>
<br>
Best regards,<br>
</tt>
<pre class="moz-signature" cols="72">Bogdan-Andrei Iancu
OpenSIPS Founder and Developer
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://www.opensips-solutions.com">http://www.opensips-solutions.com</a></pre>
<div class="moz-cite-prefix">On 29.09.2016 19:14, Eric
Freeman wrote:<br>
</div>
<blockquote
cite="mid:DM3PR12MB0764911C486A147697F95D8687CE0@DM3PR12MB0764.namprd12.prod.outlook.com"
type="cite">
<style type="text/css" style="display:none;"><!-- P {margin-top:0;margin-bottom:0;} --></style>
<div id="divtagdefaultwrapper"
style="font-size:10pt;color:#000000;font-family:Verdana,
Geneva, sans-serif;">
<p>It is still not working, I added my public IP as
requested. I do not have any gateways or anything set
up. Do I need to add anything?</p>
<p>I added this to the route statement:</p>
<p><br>
</p>
<p style="margin-right: 0px; margin-left: 0px;
font-size: 18px; line-height: normal; font-family:
Monaco; color: rgb(4, 51, 255);">
<span style="color: rgb(0, 0, 0); font-size: 10pt;">if
(!uri==myself) {</span></p>
<p style="margin-right: 0px; margin-left: 0px;
font-size: 18px; line-height: normal; font-family:
Monaco; color: rgb(4, 51, 255);">
<span class="Apple-tab-span" style="white-space: pre; color: rgb(0, 0, 0); font-size: 10pt;"></span><span
style="color: rgb(0, 0, 0); font-size: 10pt;">append_hf("P-hint:
outbound\r\n"); </span></p>
<p style="margin-right: 0px; margin-left: 0px;
font-size: 18px; line-height: normal; font-family:
Monaco; color: rgb(4, 51, 255);">
<span class="Apple-tab-span" style="white-space: pre; color: rgb(0, 0, 0); font-size: 10pt;"></span><span
style="color: rgb(0, 0, 0); font-size: 10pt;">set_advertised_address("XXX.XX.XXX.X");</span></p>
<p><span style="color: rgb(0, 0, 0); font-size: 10pt;"></span></p>
<p style="margin-right: 0px; margin-left: 0px;
font-size: 18px; line-height: normal; font-family:
Monaco; color: rgb(4, 51, 255);">
<span class="Apple-tab-span" style="white-space: pre; color: rgb(0, 0, 0); font-size: 10pt;"></span><span
style="color: rgb(0, 0, 0); font-size: 10pt;">route(relay);</span><br>
</p>
<p style="margin-right: 0px; margin-left: 0px;
font-size: 18px; line-height: normal; font-family:
Monaco; color: rgb(4, 51, 255);">
<br>
</p>
<p style="margin-right: 0px; margin-left: 0px;
font-size: 18px; line-height: normal; font-family:
Monaco; color: rgb(4, 51, 255);">
<span style="color: rgb(0, 0, 0); font-family:
Verdana, Geneva, sans-serif, 'Apple Color Emoji',
'Segoe UI Emoji', NotoColorEmoji, 'Segoe UI Symbol',
'Android Emoji', EmojiSymbols; font-size: 13px;">I
am still receiving these errors:</span><br>
</p>
<p style="margin-right: 0px; margin-left: 0px;
font-size: 18px; line-height: normal; font-family:
Monaco; color: rgb(4, 51, 255);">
<span style="color: rgb(0, 0, 0); font-size: 10pt;">Sep
29 12:10:22 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]:
DBG:rr:find_first_route: No Route headers found</span></p>
<p style="margin-right: 0px; margin-left: 0px;
font-size: 18px; line-height: normal; font-family:
Monaco; color: rgb(4, 51, 255);">
<span style="color: rgb(0, 0, 0); font-size: 10pt;">Sep
29 12:10:22 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]: DBG:rr:loose_route:
There is no Route HF</span></p>
<p><span style="color: rgb(0, 0, 0); font-size: 10pt;"></span><span
style="color: rgb(0, 0, 0); font-size: 10pt;"></span></p>
<p style="margin-right: 0px; margin-left: 0px;
font-size: 18px; line-height: normal; font-family:
Monaco; color: rgb(4, 51, 255);">
<span style="color: rgb(0, 0, 0); font-size: 10pt;">Sep
29 12:10:22 cd-ubuntu-opensips
/usr/local/sbin/opensips[12878]:
DBG:core:parse_headers: flags=78</span></p>
<div><br>
</div>
<p><br>
</p>
<div id="Signature">
<div name="divtagdefaultwrapper"
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:; margin:0">
<div id="divtagdefaultwrapper"
style="font-size:12pt; color:#000000;
background-color:#FFFFFF;
font-family:Calibri,Arial,Helvetica,sans-serif">
<p>Eric Freeman</p>
<p><span id="ms-rterangepaste-start"></span></p>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
Technical Director/NA for TBWA\Chiat\Day</div>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
<br>
</div>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
<span style="font-size:13px">TBWA\Chiat\Day New
York</span><br>
</div>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
488 Madison Ave.<br>
New York NY 10022<br>
United States of America</div>
<div style="color:rgb(34,34,34);
font-family:arial,sans-serif; font-size:12.8px">
Tel: <a moz-do-not-send="true"
value="+12128041324" tabindex="0"
href="tel:%2B12128041324" target="_blank"
style="color:rgb(17,85,204)" id="LPNoLP">+12128041324</a></div>
<span id="ms-rterangepaste-end"></span></div>
</div>
</div>
</div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font
style="font-size:11pt" color="#000000" face="Calibri,
sans-serif"><b>From:</b> Bogdan-Andrei Iancu
<a moz-do-not-send="true"
class="moz-txt-link-rfc2396E"
href="mailto:bogdan@opensips.org">
<bogdan@opensips.org></a><br>
<b>Sent:</b> Tuesday, September 20, 2016 8:38:31 AM<br>
<b>To:</b> Eric Freeman; OpenSIPS users mailling list<br>
<b>Subject:</b> Re: [OpenSIPS-Users] Routing in
opensips</font>
<div> </div>
</div>
<div><tt>He Eric,<br>
<br>
In the script (generated by menuconfig), you have an
IF block with :<br>
append_hf("P-hint: outbound\r\n");<br>
<br>
That block is executed if one of your users is dialing
an external SIP domain. So, that is the place where
the calls will break out to public internet.
<br>
<br>
As your OpenSIPS has a private IP (not routable in
internet), you need to configure it to advertise the
public IP of your NAT via the set_advertise_address()
- see:<br>
<a moz-do-not-send="true"
class="moz-txt-link-freetext"
href="http://www.opensips.org/Documentation/Script-CoreFunctions-2-2#toc46">http://www.opensips.org/Documentation/Script-CoreFunctions-2-2#toc46</a><br>
<br>
Put there the public IP of your NAT. Also, be sure you
create in your router (running the NAT) a port
forwarding from the public IP port 5060 UDP to the
private IP of your OpenSIPS port 5060 UDP.<br>
<br>
Best regards,</tt><br>
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