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<p class="MsoNormal"><span style="color:#44546A">I’m running a rotating packet capture right now, but at the moment that error hasn’t resurfaced since I started the capture.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">What is perplexing to me is that I have never seen in my logs a PUBLISH with that particular etag (as pulled from the sip-if-tag header on the received PUBLISH). Only once have I even seen that etag in the presentity
table. Yet somewhere that etag has survived complete reboots of the involved phones and opensips itself. Where do I look to see what might be hanging on to that etag (presumably erroneously)?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">Also, it seems that the update_presentity is being called by SUBSCRIBE, not PUBLISH<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">Mar 20 10:20:31 proxy-2 o[21911]: [83693] SUBSCRIBE [line-seize:15] sip:SLA-4103855210-1@X.X.X.X From:sip:SLA-4103855210-1@ X.X.X.X To:sip:SLA-4103855210-1@ X.X.X.X Call-ID:4925925-382640b2@ Y.Y.Y.Y Cseq:40035
Contact:"5210" <sip:SLA-4103855210-1@Y.Y.Y.Y:5062> < Y.Y.Y.Y:5062><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">Mar 20 10:20:31 proxy-2 o[21911]: ERROR:presence:update_presentity: No E_Tag match [ff5ad69c9be06cffaa136492f4fb3b50]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">Mar 20 10:20:31 proxy-2 o[21911]: INFO:presence:update_subscription: notify<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">Mar 20 10:20:31 proxy-2 o[21911]: INFO:presence:send_notify_request: NOTIFY sip:SLA-4103855210-1@@ X.X.X.X via sip:SLA-4103855210-1@ Y.Y.Y.Y:5062 on behalf of sip:SLA-4103855210-1@@ X.X.X.X for event line-seize,
to_tag=e92fa9072a6867d6d6f7ec7d0c504ad5-5cd1, cseq=1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">So I am trying to figure out where that etag is hiding. Because from what I can see it shouldn’t be getting referenced at all.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#44546A">Cordially,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#44546A">Peter Nayland Kust<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray">Director of Technologies</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:gray"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray">BusinesSuites<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray">24624 Interstate 45 North, Suite 200<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray">Houston, TX 77386<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#44546A">Tel:</span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#44546A"> 281.378.8051</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:#44546A"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#44546A">Fax:</span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#44546A"> 855.287.6961</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:#44546A"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#44546A">peter.kust@businessuites.com </span></b><span style="color:#44546A"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> Bogdan-Andrei Iancu [mailto:bogdan@opensips.org]
<br>
<b>Sent:</b> Friday, March 20, 2015 11:49 AM<br>
<b>To:</b> OpenSIPS users mailling list; Peter Kust<br>
<b>Subject:</b> Re: [OpenSIPS-Users] Presence Error messages<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><tt><span style="font-size:10.0pt">Hi Peter,</span></tt><span style="font-size:10.0pt;font-family:"Courier New""><br>
<br>
<tt>The first error means: the presentity your PUBLISH tries to update (using etag as reference) does not exist anymore. The etag is created on the first PUBLISH and sent back to publisher - it will use this etag each time it wants to update that particular
presentity.</tt><br>
<br>
<tt>Maybe the re-publishing is too late and the presentity is already expired in opensips memory.</tt><br>
<br>
<tt>Do you have dbg logs + pcap for this ?</tt><br>
<br>
<tt>Best regards,</tt></span><o:p></o:p></p>
<pre>Bogdan-Andrei Iancu<o:p></o:p></pre>
<pre>OpenSIPS Founder and Developer<o:p></o:p></pre>
<pre><a href="http://www.opensips-solutions.com">http://www.opensips-solutions.com</a><o:p></o:p></pre>
<p class="MsoNormal">On 19.03.2015 17:10, Peter Kust wrote:<o:p></o:p></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">I am attempting to troubleshoot what I think is a presence/b2b_sca issue.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I keep getting an error message from presence as follows:<o:p></o:p></p>
<p class="MsoNormal">ERROR:presence:update_presentity: No E_Tag match [ff5ad69c9be06cffaa136492f4fb3b50]<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">At some point during the day, I will see this error message:<o:p></o:p></p>
<p class="MsoNormal">ERROR:presence:handle_subscribe: in event specific subscription handling<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">At this point, an outbound call from a line appearance provisioned to the b2b_sca module fails. The outbound call is being attempted from a Cisco SPA525G2, and the message on the phone screen shows “no line”—despite happening at a time
when it is known there are no calls on the system that I can see. The observed behavior of the phone is to show “No line”, and the phone itself gets a<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">What do these error messages mean? What is the system trying to tell me? I am trying to get my brain around what the error messages are saying so I can figure out where to look next in my troubleshooting. The proxy is functioning well
in all other respects.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Cordially,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Peter Nayland Kust</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray">Director of Technologies</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray">BusinesSuites</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray">24624 Interstate 45 North, Suite 200</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:gray">Houston, TX 77386</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Tel:</span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> 281.378.8051</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Fax:</span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> 855.287.6961</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><a href="mailto:peter.kust@businessuites.com">peter.kust@businessuites.com</a> </span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><br>
<br>
<br>
<o:p></o:p></span></p>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>Users mailing list<o:p></o:p></pre>
<pre><a href="mailto:Users@lists.opensips.org">Users@lists.opensips.org</a><o:p></o:p></pre>
<pre><a href="http://lists.opensips.org/cgi-bin/mailman/listinfo/users">http://lists.opensips.org/cgi-bin/mailman/listinfo/users</a><o:p></o:p></pre>
</blockquote>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
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