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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>This tool could be a necessary part of my everyday job, if I could get it to work! Can anyone provide assistance with using this tool? I continue to receive the following for the client:<o:p></o:p></p><p class=MsoNormal><img width=645 height=283 id="Picture_x0020_1" src="cid:image001.png@01CD84FB.440BE3A0"><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>And I continually receive the following for the server:<o:p></o:p></p><p class=MsoNormal><img width=643 height=154 id="Picture_x0020_2" src="cid:image002.png@01CD84FB.B0B852E0"><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I do not know a lot about Ruby, but this appears to be failing either because I do not have all the Ruby components or do not have Ruby installed correctly. Any help would be greatly appreciated!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Regards,<o:p></o:p></p><table class=MsoNormalTable border=0 cellpadding=0 width=212 style='width:159.0pt'><tr><td width=208 style='width:156.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><b><span style='font-size:14.0pt;color:#1F497D'>Brett Hunter<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#9A286C'>Network Engineer</span></i><span style='font-size:12.0pt;color:#9A286C'><o:p></o:p></span></p></td></tr><tr><td width=208 style='width:156.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal><span style='color:#0F243E'>Phone: (563) 445-4270<o:p></o:p></span></p><p class=MsoNormal><span style='color:#0F243E'>Fax: (563) 445-4271<o:p></o:p></span></p><p class=MsoNormal><span style='color:#0F243E'>Service: (563) 326-1237</span><span style='color:#0F243E'><o:p></o:p></span></p></td></tr><tr><td width=208 style='width:156.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'><p class=MsoNormal align=center style='text-align:center'><a href="http://www.midlandcom.com/"><span style='color:#78B897;text-decoration:none'><img border=0 width=200 height=78 id="Picture_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x005f_x0020_1" src="cid:image003.jpg@01CD84FB.E1313A90" alt="http://www.midlandcom.com/Logo.jpg"></span></a><span style='color:#9C2549'><o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><b><span style='color:#1F497D'>“We Can </span></b><b><span style='color:#1F497D'>Do That!”<o:p></o:p></span></b></p><p class=MsoNormal align=center style='text-align:center'><span style='color:#9A286C'><a href="http://www.midlandcom.com/"><span style='color:#9A286C'>http://www.midlandcom.com/</span></a><o:p></o:p></span></p></td></tr></table><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>