<html><body><div style="color:#000; background-color:#fff; font-family:tahoma, new york, times, serif;font-size:10pt"><div><span>Hi </span></div><div><span><br></span></div><div><span>I am in search of an opensource/paid tool for the monitoring and analysis of ASR & ACD from Master.csv (of Asterisk), before that Sammy recommended me a software for this but it was too expensive for me, so any ideas about a little cheap & recommended tool for the sake of above purpose.</span></div><div><span><br></span></div><div><span><br></span></div><div> </div><div>Regards,</div><div><br></div><div>Faisal Rehman</div></div></body></html>