<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: #000000'>Unfortunately the mailing list won't let me send replies with my logs or config file since they're too big.<br><br>You can find them on this page: http://www.woollum.com/temp/opensips.txt<br><br>Thanks!<br><br><div><span style="font-family: arial,helvetica,sans-serif;">Brett Woollum</span><br style="font-family: arial,helvetica,sans-serif;"><span style="font-family: arial,helvetica,sans-serif;">Brett@Woollum.com</span><br></div><br><br>----- Original Message -----<br>From: "Brett Woollum" <brett@woollum.com><br>To: "users-request" <users@lists.opensips.org><br>Sent: Wednesday, October 13, 2010 1:50:06 PM GMT -08:00 US/Canada Pacific<br>Subject: [OpenSIPS-Users] B2BUA Transfers Intermittently Working/Not Working (Bug?)<br><br><style>p { margin: 0; }</style><div style="font-family: Arial,Helvetica,sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Hello Everyone,<br><div style="font-family: Arial,Helvetica,sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"><br>In an attempt to figure out the best way to build
my OpenSIPS config with the B2BUA module included, I've started over
with a very simple script implementing nothing but the B2BUA module (and
usrloc). My goal is to allow the phones to place calls between them and
transfer the calls to other local phones (similar to a PBX). <br><br>I
have the B2BUA module configured to allow the call to be transferred
(REFER) up to 4 times. This scenario script and OpenSIPS config file
work well depending on which leg of the call is being transferred. It
appears that the originator of the call cannot be put back on the
opposite leg of the call, as shown in the second example above. Another
way to think of the problem is that the remote side cannot be
transferred.<br><br>For both of the scenarios below, I have 3 phones.
One is for the Sales department, one is for Tech Support, and the third
represents the Boss. <br><br><span style="text-decoration: underline;">Here is a scenario where I can transfer the call four times successfully:</span><br>
1. Sales places a call to Tech Support. <span style="font-style: italic;">(Sales has the "local" side of the call, and Tech Support has the "remote" side of the call.)</span><br>
2. Sales transfers his leg of the call to the Boss. <span style="font-style: italic;">(The Boss has</span><span style="font-style: italic;"> the "local" side of the call, and Tech Support has the "remote" side of the call.)</span><br>
3. The Boss transfers his leg of the call back to Sales. <span style="font-style: italic;">(Sales has the "local" side of the call, and Tech Support has the "remote" side of the call.)</span><br>
4. Sales transfers his leg of the call back to the Boss. <span style="font-style: italic;">(The Boss has</span><span style="font-style: italic;"> the "local" side of the call, and Tech Support has the "remote" side of the call.)</span><br><br><span style="text-decoration: underline;">Here is a scenario where the process is interrupted:</span><br>
1. Sales places a call to Tech Support. <span style="font-style: italic;">(Sales has the "local" side of the call, and Tech Support has the "remote" side of the call.)</span><br>
2. Sales transfers his leg of the call to the Boss. <span style="font-style: italic;">(The Boss has</span><span style="font-style: italic;"> the "local" side of the call, and Tech Support has the "remote" side of the call.)</span><br>
3. Tech Support transfers his leg of the call back to Sales. <span style="font-style: italic;">(The Boss has the "local" side of the call, and Sales has the "remote" side of the call.)</span><br><span style="font-weight: bold; font-style: italic;">**THE CALL FAILS AT THIS POINT** </span>-
The Boss's phone is left on the call with nobody on the other end. Tech
Support's phone appears to transfer successfully. Nothing happens with
the Sales phone. <font size="2"><span style="font-family: Courier New,courier,monaco,monospace,sans-serif;"><br style="font-family: Courier New,courier,monaco,monospace,sans-serif;"></span><br style="font-family: Courier New,courier,monaco,monospace,sans-serif;"></font>My
OpenSIPS Server is at 1.2.3.4 in this example, and the phones are on
the 10.20.1.x subnet. There is no NAT between the devices. This appears
to be no correlation between which devices are doing the transferring
(meaning the Boss and Tech Support could switch roles and it still
fails). I am running OpenSIPS 1.6.3 on CentOS 5.5 x64.<br><br>I'll send my log file, config file, and scenario file in a moment (they were too big to fit in one email). <br><span style="font-weight: bold; text-decoration: underline;"></span><br><span style="font-family: arial,helvetica,sans-serif;">Brett Woollum</span><br style="font-family: arial,helvetica,sans-serif;"><span style="font-family: arial,helvetica,sans-serif;">Brett@Woollum.com</span></div></div><br>_______________________________________________
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