<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><br><div><div>On Feb 12, 2009, at 5:53 PM, Brian Chamberlain wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hi Adrian,<div><br></div><div>I got my issue resolved with the rating not appearing. 2 Questions for you:</div><div><br></div></div></blockquote><div><br></div><div>Two? :-)</div><div><br></div><blockquote type="cite"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>Say a Provider operating and the normal rules are 0 for local 00 for international and the country code is 44</div><div><br></div><div>How should I write phone number dialled for a special rate number for example a fixed rate 1890 number. The customer dials 1890 . CDRTool logic will think this is america. </div></div></blockquote><div><br></div><div>Well, it will not be able to find a destination ID for such a short number so it will not consider it as being an US destination.</div><div><br></div><blockquote type="cite"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>Just put in an international rate even though it's special local dialcode? ie, pretend it's an American number.</div></div></blockquote><div><br></div><div>Try entering user@domain in the rate and dest table. The full URI taken from the CanonicalURI field will be matched, which is what you want for these service numbers.</div><br><blockquote type="cite"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><span class="Apple-style-span" style="-webkit-text-stroke-width: -1; ">Second question. When you renormalize through the web gui is there a maximum number of records you can do or some other criteria. It seems if I try to do above 7 days it will not work.</span></div></div></blockquote><div><br></div><div>There is a section about re-normalization of CDRs in RATING.txt document. It may shed some light about this issue.</div><br><blockquote type="cite"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><br></div><div>Thanks,</div><div>Brian</div><div><br></div><div><br></div><div><br></div><div><br></div><div><br><div><div><div> <span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; -webkit-text-decorations-in-effect: none; text-indent: 0px; -webkit-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><span class="Apple-style-span" style="border-collapse: separate; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; -webkit-text-decorations-in-effect: none; text-indent: 0px; -webkit-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span class="Apple-style-span" style="font-family: Verdana; font-size: 13px; ">Brian Chamberlain</span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span class="Apple-style-span" style="font-family: Verdana; font-size: 13px; ">Dot Net Solutions Ltd.</span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: Verdana, sans-serif; ">68 Parkwest Enterprise Centre,<br>Parkwest,<br>Dublin 12,<br>Ireland.</span><span style="font-size: 10pt; font-family: 'Trebuchet MS', sans-serif; "> <o:p></o:p></span></div><table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="288" style="width: 216pt; border-collapse: collapse; position: static; z-index: auto; "><tbody><tr style="height: 12.75pt; "><td width="66" valign="top" style="width: 49.5pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12.75pt; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 10pt; font-family: Verdana, sans-serif; ">DDI:</span><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></div></td><td width="54" valign="top" style="width: 40.5pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12.75pt; "><div style="text-align: right; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 10pt; font-family: Verdana, sans-serif; ">[+353]</span><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></div></td><td width="38" valign="top" style="width: 28.5pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12.75pt; "><div style="text-align: right; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 10pt; font-family: Verdana, sans-serif; ">1</span><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></div></td><td width="76" valign="top" style="width: 57pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12.75pt; "><div style="text-align: right; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Verdana" size="3"><span class="Apple-style-span" style="font-size: 13px; ">6296521</span></font></div></td><td width="38" valign="top" style="width: 28.5pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12.75pt; "><br></td><td width="10" valign="top" style="width: 7.2pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12.75pt; "></td></tr><tr style="height: 0.75pt; "><td width="66" valign="top" style="width: 49.5pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 0.75pt; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 10pt; font-family: Verdana, sans-serif; ">FAX: </span><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></div></td><td width="54" valign="top" style="width: 40.5pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 0.75pt; "><div style="text-align: right; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 10pt; font-family: Verdana, sans-serif; ">[+353]</span><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></div></td><td width="38" valign="top" style="width: 28.5pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 0.75pt; "><div style="text-align: right; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 10pt; font-family: Verdana, sans-serif; ">1</span><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></div></td><td width="76" valign="top" style="width: 57pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 0.75pt; "><div style="text-align: right; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Verdana" size="3"><span class="Apple-style-span" style="font-size: 13px; ">6237029</span></font></div></td><td width="38" valign="top" style="width: 28.5pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 0.75pt; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "> </span><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></div></td><td width="10" valign="top" style="width: 7.2pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 0.75pt; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "> </span><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></div></td></tr><tr style="height: 12pt; "><td width="66" valign="top" style="width: 49.5pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12pt; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 10pt; font-family: Verdana, sans-serif; ">mobile:</span><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></div></td><td width="54" valign="top" style="width: 40.5pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12pt; "><div style="text-align: right; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 10pt; font-family: Verdana, sans-serif; ">[+353]</span><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></div></td><td width="38" valign="top" style="width: 28.5pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12pt; "><div style="text-align: right; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 10pt; font-family: Verdana, sans-serif; ">86</span><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></div></td><td width="76" valign="top" style="width: 57pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12pt; "><div style="text-align: right; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Verdana" size="3"><span class="Apple-style-span" style="font-size: 13px; ">3883003</span></font></div><div style="text-align: right; margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Verdana" size="3"><span class="Apple-style-span" style="font-size: 13px; "><br></span></font></div></td><td width="38" valign="top" style="width: 28.5pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12pt; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "> </span><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></div></td><td width="10" valign="top" style="width: 7.2pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12pt; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "> </span></div></td></tr><tr style="height: 12pt; "><td width="66" valign="top" style="width: 49.5pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12pt; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span lang="EN-IE" style="font-size: 10pt; font-family: Verdana, sans-serif; ">web:</span><span lang="EN-IE" style="font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p></o:p></span></div></td><td width="268" colspan="5" valign="top" style="width: 201pt; padding-top: 0cm; padding-right: 5.4pt; padding-bottom: 0cm; padding-left: 5.4pt; height: 12pt; "><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span class="Apple-style-span" style="font-family: Verdana; font-size: 13px; "><a href="http://www.asterisk.ie/" style="color: blue; text-decoration: underline; "><span style="color: blue; ">www.asterisk.ie</span></a></span></div></td></tr></tbody></table><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Verdana" size="3"><span class="Apple-style-span" style="font-size: 13px; "><br></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: Verdana, sans-serif; ">* Looking for the most advanced PBX available that can also save you a fortune in communication costs? <span class="Apple-style-span" style="border-collapse: collapse; "><a href="http://www.asterisk.ie/" style="color: blue; text-decoration: underline; "><span style="color: blue; ">asterisk.ie</span></a></span> *</span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; 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