<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hm, you must have provisioned something wrongly. Min duration as far as I remember has to do with the amount of seconds a call should have to be billed. Please reduce that value to 0 see if this solves it.<div><div><br></div><div>Adrian</div><div><br><div><div><br><div><div>On Feb 12, 2009, at 3:23 PM, Brian Chamberlain wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hi,<div><br></div><div>My apologies I investigate further I see this is for debugging reasons I assume:</div><div><br></div><div><span class="Apple-style-span" style="font-family: -webkit-monospace; font-size: 11px; white-space: pre-wrap; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; "> Duration: 120 s App: audio Destination: 3531 Customer: <a href="mailto:subscriber=1000@sw1.dub.asterisk.ie">subscriber=1000@sw1.dub.asterisk.ie</a> Increment: 60 s Min duration: 300 s</span></div><div><font class="Apple-style-span" face="-webkit-monospace" size="3"><span class="Apple-style-span" style="font-size: 11px; white-space: pre-wrap; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><br></span></font></div><div><font class="Apple-style-span" face="-webkit-monospace" size="3"><span class="Apple-style-span" style="font-size: 11px; white-space: pre-wrap; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><br></span></font></div><div><font class="Apple-style-span" face="-webkit-monospace" size="3"><span class="Apple-style-span" style="font-size: 11px; white-space: pre-wrap; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><br></span></font></div><div><font class="Apple-style-span" face="-webkit-monospace" size="3"><span class="Apple-style-span" style="font-size: 11px; white-space: pre-wrap; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><span class="Apple-style-span" style="font-family: Helvetica; font-size: 16px; white-space: normal; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; ">My price is showing as 0 after renormalization. I have a rate for destination 3531, everything else seems fine. Any ideas?</span></span></font></div><div><br></div><div>Thanks,</div><div>Brian</div><div><br></div><div><font class="Apple-style-span" face="-webkit-monospace" size="3"><span class="Apple-style-span" style="font-size: 11px; white-space: pre-wrap; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><br></span></font></div><div><font class="Apple-style-span" face="-webkit-monospace" size="3"><span class="Apple-style-span" style="font-size: 11px; white-space: pre-wrap; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><br></span></font><div><div>On 12 Feb 2009, at 13:11, Brian Chamberlain wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Hi All,<div><br></div><div>I have copied one of my radacct tables into radacct200807 to test my billing and rates. It is a table from January. When I renormalise for a day I don't get any errors for the customer that I have added, I have them pointing at a correct profile which in turn points at correct rates for the times of day. The records appear normalized and rated however the rate is zero.</div><div><br></div><div>If I look at the records the RATE field on each record seems to contain incorrect data. It contains:</div><div><br></div><div><span class="Apple-style-span" style="font-family: -webkit-sans-serif; font-size: 13px; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px; "> Duration: 120 s<br> App: audio<br>Destinati...</span></div><div><font class="Apple-style-span" face="-webkit-sans-serif" size="3"><span class="Apple-style-span" style="font-size: 13px; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><br></span></font></div><div>This record had a duration of 85s and I have set billing intervals to one minute.</div><div><br></div><div>How do I fix this?</div><div><br></div><div>Thanks,</div><div>Brian.</div><div><font class="Apple-style-span" face="-webkit-sans-serif" size="3"><span class="Apple-style-span" style="font-size: 13px; -webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><br></span></font></div></div>_______________________________________________<br>Users mailing list<br><a href="mailto:Users@lists.opensips.org">Users@lists.opensips.org</a><br><a href="http://lists.opensips.org/cgi-bin/mailman/listinfo/users">http://lists.opensips.org/cgi-bin/mailman/listinfo/users</a></blockquote></div><div apple-content-edited="true"><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"> </div><br></div></div>_______________________________________________<br>Users mailing list<br><a href="mailto:Users@lists.opensips.org">Users@lists.opensips.org</a><br><a href="http://lists.opensips.org/cgi-bin/mailman/listinfo/users">http://lists.opensips.org/cgi-bin/mailman/listinfo/users</a><br></blockquote></div><br></div></div></div></div></body></html>