[OpenSIPS-Users] opensips call center module

[Prathibha B]

Exactly after 31 seconds, the video becomes blank. What could be the reason?

*Console Log:*
Wed May 08 2024 09:11:03 GMT+0530 (India Standard Time) | sip.invite-dialog
| No ACK for 2xx response received, attempting retransmission
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:05 GMT+0530 (India Standard Time)
| sip.invite-dialog | No ACK for 2xx response received, attempting
retransmission
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:09 GMT+0530 (India Standard Time)
| sip.invite-dialog | No ACK for 2xx response received, attempting
retransmission
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:13 GMT+0530 (India Standard Time)
| sip.invite-dialog | No ACK for 2xx response received, attempting
retransmission
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:17 GMT+0530 (India Standard Time)
| sip.invite-dialog | No ACK for 2xx response received, attempting
retransmission
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:21 GMT+0530 (India Standard Time)
| sip.invite-dialog | No ACK for 2xx response received, attempting
retransmission
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:25 GMT+0530 (India Standard Time)
| sip.invite-dialog | No ACK for 2xx response received, attempting
retransmission
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:29 GMT+0530 (India Standard Time)
| sip.invite-dialog | No ACK for 2xx response received, attempting
retransmission
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:33 GMT+0530 (India Standard Time)
| sip.invite-dialog | No ACK for 2xx response received, attempting
retransmission
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:33 GMT+0530 (India Standard Time)
| sip.Invitation | Invitation.onAckTimeout
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:33 GMT+0530 (India Standard Time)
| sip.Invitation | No ACK received for an extended period of time,
terminating session
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:33 GMT+0530 (India Standard Time)
| sip.invite-dialog | INVITE dialog
B2B.245.4610557.1715138504.19934727797hqeu982nm5b311b272f7dc2a4783f192166366d5a-4bdb
sending BYE request
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:33 GMT+0530 (India Standard Time)
| sip.invite-dialog | INVITE dialog
B2B.245.4610557.1715138504.19934727797hqeu982nm5b311b272f7dc2a4783f192166366d5a-4bdb
destroyed
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:33 GMT+0530 (India Standard Time)
| sip.Invitation | Session
B2B.245.4610557.1715138504.19934727795b311b272f7dc2a4783f192166366d5a-4bdb
transitioned to state Terminated
sip-0.20.0.min.js:2 Wed May 08 2024 09:11:33 GMT+0530 (India Standard Time)
| sip.Invitation | Session
B2B.245.4610557.1715138504.19934727795b311b272f7dc2a4783f192166366d5a-4bdb
in state Terminated is being disposed

On Tue, 7 May 2024 at 17:20, Prathibha B <prathibhab.tvm at gmail.com> wrote:

> Getting blank screen after 32 seconds.
>
> On Tue, 7 May 2024 at 13:31, Prathibha B <prathibhab.tvm at gmail.com> wrote:
>
>> Yes. It always stay in incall state.
>>
>> On Tue, 7 May 2024 at 13:14, Jehanzaib Younis <jehanzaib.kiani at gmail.com>
>> wrote:
>>
>>> Does it always stay in the  incall State? If this is the case then you
>>> need to check somehow BYE or CANCEL not working properly.
>>>
>>> Regards,
>>> Jehanzaib
>>>
>>>
>>> On Tue, May 7, 2024 at 6:03 PM Prathibha B <prathibhab.tvm at gmail.com>
>>> wrote:
>>>
>>>> "Agents": [
>>>>         {
>>>>             "id": "101001",
>>>>             "Ref": 1,
>>>>             "Loged in": "YES",
>>>>             "State": "incall"
>>>>         },
>>>>         {
>>>>             "id": "101002",
>>>>             "Ref": 1,
>>>>             "Loged in": "YES",
>>>>             "State": "incall"
>>>>         }
>>>>     ]
>>>>
>>>> The agent state shows status as incall.
>>>>
>>>> On Tue, 7 May 2024 at 06:35, Jehanzaib Younis <
>>>> jehanzaib.kiani at gmail.com> wrote:
>>>>
>>>>> Hi Parathiba,
>>>>>
>>>>> Could you capture the SIP packets? They'll provide insight into what's
>>>>> going on.
>>>>>
>>>>>
>>>>> Regards,
>>>>> Jehanzaib
>>>>>
>>>>>
>>>>> On Tue, May 7, 2024 at 12:40 AM Prathibha B <prathibhab.tvm at gmail.com>
>>>>> wrote:
>>>>>
>>>>>> I'm able to hear the message given in the message queue but the call
>>>>>> is not getting transferred to the online agent,
>>>>>>
>>>>>> --
>>>>>> Regards,
>>>>>> B.Prathibha
>>>>>> _______________________________________________
>>>>>> Users mailing list
>>>>>> Users at lists.opensips.org
>>>>>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>>>>>>
>>>>> _______________________________________________
>>>>> Users mailing list
>>>>> Users at lists.opensips.org
>>>>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>>>>>
>>>>
>>>>
>>>> --
>>>> Regards,
>>>> B.Prathibha
>>>> _______________________________________________
>>>> Users mailing list
>>>> Users at lists.opensips.org
>>>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>>>>
>>> _______________________________________________
>>> Users mailing list
>>> Users at lists.opensips.org
>>> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>>>
>>
>>
>> --
>> Regards,
>> B.Prathibha
>>
>
>
> --
> Regards,
> B.Prathibha
>


-- 
Regards,
B.Prathibha
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.opensips.org/pipermail/users/attachments/20240508/e839e023/attachment.html>