[OpenSIPS-Users] Callcenter module with dynamic/realtime agents+flows

[Bogdan-Andrei Iancu]

Hi,

The flows and agents must be defined via the DB, there is no way around 
this.

Regards,

Bogdan-Andrei Iancu

OpenSIPS Founder and Developer
   http://www.opensips-solutions.com
OpenSIPS Summit 2018
   http://www.opensips.org/events/Summit-2018Amsterdam

On 06/29/2018 07:56 PM, SamyGo wrote:
> Hi,
>
> Is it possible to have agents and flows created in realtime w/o them 
> being pre-defined into the DB ?
> I'm thinking that I login agents to a flow when they Register and 
> handle calls in a flow w/o DB engaged. !
>
> something like:
>
> loadmodule "call_center.so"
> modparam("call_center", "db_mode", 0)
>
>
> So, what happens next is, I can dynamically create flow and login 
> agents into it.
>
>
> if(is_method("REGISTER")){
>       $avp(flow_name) = $hdr(X-Queue-Name);
>       cc_agent_login("$avp(flow_name)","1");
> }
> ...
> ...
> if( $si = "PROVIDER" && is_method("INVITE") && !has_totag()) {
>
>        # some FlowName finding via DB query or rest_post or anything here
>
>        if (!cc_handle_call("$avp(flow_name")) {
>  send_reply("403","Cannot handle call");
>            exit;
>        }
> }
>
>
> I most certainly don't want to do MI fifo reloading and scripting 
> inside the opensips.cfg to make above happen but it is an option 
> available for me right now.
>
> Awaiting positive feedback on this.
>
> Regards,
> Sammy
>
>
>
>
>
> _______________________________________________
> Users mailing list
> Users at lists.opensips.org
> http://lists.opensips.org/cgi-bin/mailman/listinfo/users

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.opensips.org/pipermail/users/attachments/20180629/d72db921/attachment.html>