[OpenSIPS-Users] Doubt about call center module

Daniel Zanutti daniel.zanutti at gmail.com
Mon Aug 27 17:15:19 EDT 2018


Trying to configure the call center modules, but found a problem when there
is no agents available.

If there is 1 agent available, call is sent to him with no problem:

Aug 27 18:11:00 plat5 /sbin/opensips[23575]: Recebida asterisk - Tentando
entrar na fila fila-1
Aug 27 18:11:00 plat5 /sbin/opensips[23575]: Entrou na fila com sucesso
(fila-1)!
Aug 27 18:11:01 plat5 /sbin/opensips[23569]: incoming reply

But when there is no agent available, opensips refuses:
Aug 27 18:11:07 plat5 /sbin/opensips[23569]: Recebida asterisk - Tentando
entrar na fila fila-1
Aug 27 18:11:07 plat5 /sbin/opensips[23569]:
ERROR:b2b_logic:b2b_process_scenario_init: Failed to get the value for the
b2b client ruri
Aug 27 18:11:07 plat5 /sbin/opensips[23569]:
ERROR:call_center:set_call_leg: failed to init new b2bua call (empty ID
received)
Aug 27 18:11:07 plat5 /sbin/opensips[23569]:
ERROR:call_center:w_handle_call: failed to set new destination for call
Aug 27 18:11:07 plat5 /sbin/opensips[23569]: errnum: -1

Error -1 means flowID is invalid, but I sent the same value on both calls.

This is the call:

cc_handle_call("$rU")

I'm using Opensips 2.4.2 with Debian 8.11.

Am I missing something or found a bug?

Thanks
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