[OpenSIPS-Users] outbound call center services

Khalil Khamlichi khamlichi.khalil at gmail.com
Wed Nov 8 07:37:47 EST 2017


You can still use opensips callcenter module for your agents though. As
only dialer function will be handled by freeswitch.

Sent via mobile, please forgive typos and brevity

On Nov 8, 2017 12:36 PM, "Khalil Khamlichi" <khamlichi.khalil at gmail.com>
wrote:

> You will surely need answering machine detection at a certain point of
> your developement for this kind of job (dialer) which is not possible
> because opensips does not handle media. So your best bet is freeswitch or
> asterisk. Freeswitch is optimal but lacks a free answering machine
> detection module. Asterisk less programatic but has it for free.
>
> Sent via mobile, please forgive typos and brevity
>
> On Nov 8, 2017 12:31 PM, "Dragomir Haralambiev" <goup2010 at gmail.com>
> wrote:
>
> Hello all,
>
> The Call Center module is develop for inbound call center service.
>
> Does anyone have any idea how to develop (auto dialer) for outbound call
> center services with call distribution to agents.
>
> Best regards,
> Dragomir
>
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>
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