[OpenSIPS-Users] Presence for routing logic

[Tyler Merritt]

Just two cents -

We make such a product already - and it's very tricky to get it working.  We
have real-time routing decisions based on user-provided variables such as
location and presence.  We can automatically direct calls based on
inactivity on the keyboard and mouse over a period of say 1 minute, kicking
on FindMe rules or routing in almost any other way you can imagine through
Asterisk-based dial plans.  Users can choose their own location and all
inbound calls will immediately be directed to this end-point, and all
outbound calls will reflect accurately in the CDRs that this user made a
call - regardless of the end-point where the call originated.

UC is really cool stuff - and I would love to see what you come up with.
 Our product is 6 years in the making and doesn't do everything that I wish
it would do.  Lots of tricky logic when you're supporting a theoretically
unlimited user base through a SaaS model.  Add-in mobile devices and
web-based clients for environments where installable applications are
neither realistic nor preferred, and it's quite the beast.

If you have any questions - I would be happy to answer them within the
limits of what my internal NDA allows.

On Thu, Feb 17, 2011 at 5:16 AM, Duane Larson <duane.larson at gmail.com>wrote:

> I guess one option could be to have an XCAP server and an XCAP IP Phone
> (Snom) that can publish its PIDF info.  Then you would need to somehow
> search the XCAP table and parse that xml code to see the persons status.
> That is what comes to my mind first but I am not sure if it will work or be
> a dead end.  Another question Carlo is how the persons status will be
> updated if we are not talking about Dialog Status.  Would they manually
> update it (like you would with a Snom phone with PIDF) or are you wanting
> something really cool like Outlook/Exchange Calendar integration to show if
> the person has a meeting or is on vacation?  That would be really sweet, but
> then you get into compatibility issues when you upgrade Exchange.
>
>
> On Wed, Feb 16, 2011 at 11:34 AM, Adrian Georgescu <ag at ag-projects.com>wrote:
>
>> Hi Carlo,
>>
>> Such powerful feature would deserve some module of its own. Routing based
>> on end-user provided preferences using presence is something fresh and cool
>> nobody has tried it before.  Make something that uses published presence and
>> xcap policy in a meaningful way for the end-user!
>>
>> We will help you if want to implement such feature if something is missing
>> on the server side.
>>
>> Regards,
>> Adrian
>>
>>
>>     On Feb 16, 2011, at 5:20 PM, Carlo Dimaggio wrote:
>>
>>   Dear all,
>>
>> I'm thinking about a design of an unified communication system based on
>> presence status.
>>
>> I would like to know if the presence status of a subscriber could be used
>> to define the routing logic.
>> An example is routing the call to voicemail when Alice's status is
>> "meeting" or to a cell phone when she is on "holiday".
>>
>>
>> Thanks,
>> Carlo
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>>
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>
>
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> Duane
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