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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hello all, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We are trying to use the dialog event routes and ran into some unexpected behavior. The issue is that we cannot retrieve the dialog information when the dialog state transitions to ENDED. We believe the dialog
have been destroyed or removed prior to firing the event change. Is it possible to change this behavior in the synchronous case? We understand design decision for asynchronous handling but believe it should be possible to retrieve the information in the synchronous
case. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">If our assumptions are incorrect, we are open to ideas on how we could get the dialog information during the ENDED state. We are considering using a local cache in the meantime, but that will duplicate a lot
of information in our system. My hopes are that we are just missing some function call. We appreciate your help/response.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Adam <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">Adam Overbeeke<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">Lead Voice Network Engineer, PureCloud
<o:p></o:p></span></p>
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