[OpenSIPS-Business] [Blog] Call Center – an easier integration with OpenSIPS 3.1

Bogdan-Andrei Iancu bogdan at opensips.org
Tue Apr 21 16:05:43 EST 2020

Flexible wrap-up time? Call dissuading? Pre-call agent announcements? 
Events on agents activity ?

Starting with version 3.1, the Call Center got several improvements to 
make easier the integration of the module with different external tools 
for the agent side, to overall improve the agent capabilities and 
experience in an OpenSIPS based solution.



Bogdan-Andrei Iancu

OpenSIPS Founder and Developer

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